Trabajos
>
Barcelona

    Customer Support Agent - Barcelona, España - Bosch Group

    Bosch Group
    Bosch Group Barcelona, España

    hace 5 días

    Default job background
    De jornada completa
    Descripción
    Job Description

    Are you ready to embark on a new adventure with Bosch Service Solutions, where you will join a dynamic team in a stable and inclusive environment with plenty of opportunities for career growth?

    You will be part of Bosch Service Solutions new project kick-start in 2024 and play a key role in its launching in Barcelona.

    New year, new beginnings, right?

    Key Languages

    C2 or full professional level of Danish / Dansk.

    Professional level of English will be a big plus, training is in English.

    Main Responsibilities

    • Manage incoming contacts such as phone calls, emails, and letters from customers
    • Assist customers by providing information about products, resolving client's queries, and explaining company policies
    • Assist customers through various digital channels, reaching out to them if necessary
    • Collaborate with different departments to find appropriate solutions for escalated cases
    • Manage interactions on social media platforms to ensure timely and helpful responses to inquiries or comments
    • Become the best brand ambassador, and provide an outstanding service to clients.

    Our recruitment process?

    • Step 1: Interview with Talent Partner to get to know you better
    • Step 2: Language Check
    • Step 3: Interview with the Hiring Manager
    Qualifications

    Core Skills/experience

    • Previous customer service experience is desirable but not essential
    • Strong problem-solving skills and ability to handle customer queries with empathy
    • Positive attitude and willingness to learn
    • People Person – you enjoy working in a collaborative team environment
    • Tech savvy and analytical
    Additional Information

    What we offer:

    1. Comprehensive Training: As a member of our team, you'll receive extensive training, equipping you with the skills and knowledge needed to excel in your role and contribute to the success of our project.
    2. Development Opportunities: Unlock your potential with diverse horizontal development paths, providing avenues for growth and progression within the company.
    3. Home Appliances: In addition to the exciting professional opportunities within our organization, we are pleased to share that our employees enjoy exclusive discounts on our home appliances, power tools, and JUNKERS products. Furthermore, as part of our BOSCHContigoMas benefit program, our team members also have access to discounts offered by various international companies, enhancing their overall employee experience with us.
    4. Contract Stability: Get a permanent contract from day zero. Starting date is 12/02/2024.
    5. Financial Relocation Support: For candidates not based in Barcelona, we understand the challenges of relocation. Eligible candidates may receive a financial relocation package to partially co-share the costs incurred during the move. (Terms and conditions apply).
    6. Opportunity for hybrid working after 6 months and work abroad within the EU for up to 15 days per year.
    7. Competitive Salary: During the recruitment process, we'll discuss compensation details. Total salary is 22.046€ gross per year.
  • Quipu

    Customer Support Agent

    hace 1 semana

    Quipu Barcelona, España

    En **Quipu** (acquired by **Sellsy**), estamos buscando a un/a **Customer Support Specialist** que se una al equipo · **Qué harás** · - Ayudar a los negocios a digitalizar sus procesos administrativos y de gestión. · - Soporte postventa atendiendo de forma ágil y efectiva consult ...

  • Advantage Consultores

    Customer Support Agent con Italiano

    hace 3 días

    Advantage Consultores Barcelona, España

    Para nuestro cliente, una importante empresa internacional, buscamos un/a Customer Support Agent con Italiano como representante de la marca, para contribuir en la mejora continua del Departamento de Atención al Cliente/Back Office en Barcelona. · FUNCIONES · - Atención al client ...

  • IT Jobs Worldwide

    Swedish Speaking Technical Support Agent to

    hace 4 días

    IT Jobs Worldwide Barcelona, España

    Swedish speaking Technical Support Agent to Barcelona · **Job details**: · **Location** · Barcelona · **Discipline** · - IT**Reference** · 35347 · **Contact Name** · Viktor Söderström · **Job description**: · Har du en passion för bil/fordonsindustrin? Är du tekniskt kunnig? Är d ...

  • Blu Selection

    B2b Support Agent

    hace 1 semana

    Blu Selection Barcelona, España

    Tasks · Do you have a strong passion for interacting with a variety of B2B partners? Does living in a vibrant city with beautiful beaches and excellent food, where many different cultures come together, sound interesting to you? Then don't hesitate to check out our client's new j ...

  • Aspire

    Customer Support Agent

    hace 2 días

    Aspire Barcelona, España

    **Customer Support Agent - Hybrid - Barcelona** · **We are hiring at Telematel for a Customer Support Agent to join our team** · An entry-level position within Telematel's Customer Care team is on offer, for a graduate with some experience in customer care, business support or bu ...

  • David Kennedy Recruitment

    Technical Support Agent

    hace 1 semana

    David Kennedy Recruitment Barcelona, España

    Position: Technical Support Agent · Location: Barcelona, Spain · Employment type: Full-time · Remuneration: Base salary. · **DUTIES AND RESPONSIBILITIES**: · - Provide support, assistance, and guidance in setting up connected products, troubleshooting, and reporting · - Process a ...

  • David Kennedy Recruitment

    Technical Support Agent

    hace 3 días

    David Kennedy Recruitment Barcelona, España

    David Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a German-speaking Technical Support Agent in Barcelona. The team the employee would join supports customers of digital health and wellness smart devices. · Position: Technical S ...

  • amaris

    Observability Support Agent

    hace 1 semana

    amaris Barcelona, España

    Job description · Take your career to the next level with Amaris Consulting as an Observability Support Agent in Barcelona. Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by creating concis ...

  • MoGi Group

    Player Support Agent

    hace 3 días

    MoGi Group Barcelona, España

    Department: Player Support · Location: Barcelona, SpainDublin, IrelandNorth Carolina, USARemote · Availability: Immediately · **Description**: · MoGi Group (TransPerfect Gaming Division) is an award-winning multilingual video games services company dedicated to world-class transl ...

  • JUJUR

    Technical Support Agent

    hace 2 días

    JUJUR Barcelona, España

    Position: German Technical Support Agent · Location: Barcelona, Spain · Employment type: Full-time · Work model: Hybrid - Working 3 days a week from the office/2 days working from home · Remuneration: Base salary. · **DUTIES AND RESPONSIBILITIES**: · - Solve complex technical enq ...

  • Alpega Group

    Service Support Agent

    hace 1 semana

    Alpega Group Barcelona, España

    Alpega Group is looking for our next **Service Support Agent (L2) **Are you interested in technical problem solving and eager to deep dive into the issues of our customers? This position will be located in **Sant Cugat, Spain**. · **WHO ARE WE** · The Alpega Group is a fast-growi ...

  • MoGi Group

    Player Support Agent

    hace 3 días

    MoGi Group Barcelona, España

    Department: Player Support · Location: Barcelona, SpainDublin, IrelandNorth Carolina, USARemote · Availability: Immediately · **Description**: · MoGi Group (TransPerfect Gaming Division) is an award-winning multilingual video games services company dedicated to world-class transl ...

  • Amaris Consulting

    Observability Support Agent

    hace 1 semana

    Amaris Consulting Barcelona, España

    **Who are we?**: · **Amaris Consulting** is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by a ...

  • MoGi Group

    Player Support Agent

    hace 3 días

    MoGi Group Barcelona, España

    Department: Player Support · Location: Barcelona, SpainRemote · Availability: Immediately · **Description**: · MoGi Group (TransPerfect Gaming Division) is an award-winning multilingual video games services company dedicated to world-class translation, localization, player suppor ...

  • MoGi Group

    Player Support Agent

    hace 3 días

    MoGi Group Barcelona, España

    Department: Player Support · Location: Barcelona, SpainDublin, IrelandNorth Carolina, USARemote · Availability: Immediately · **Description**: · MoGi Group (TransPerfect Gaming Division) is an award-winning multilingual video games services company dedicated to world-class transl ...

  • Webhelp

    Partner Support Agent

    hace 1 semana

    Webhelp Barcelona, España

    **Customer Service/Support** · **Location** · - Barcelona, Spain**Language** · - German*** · **Description**: · In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility ...

  • Exoticca

    Customer Support Agent

    hace 2 días

    Exoticca Barcelona, España

    **What is Exoticca?** · At Exoticca we are looking for people who want to offer the best of themselves and to generate unforgettable experiences for their users. · We are a young, dynamic, multicultural team, in a moment of international expansion and therefore, we are looking fo ...

  • MoGi Group

    Player Support Agent

    hace 3 días

    MoGi Group Barcelona, España

    Department: Player Support · Location: Barcelona, SpainRemoteTaipei, Taiwan · Availability: Immediately · **Description**: · MoGi Group (TransPerfect Gaming Division) is an award-winning multilingual video games services company dedicated to world-class translation, localization, ...

  • CPM

    Technical Support Agent

    hace 4 días

    CPM Barcelona, España

    **Description**: · **Our client Withings**: · Withings is a premium developer of digital health and wellness smart devices and focuses on delivering a premium level of customer experience to their customers. · Combining the latest technology with Health matters, Withing designs, ...

  • CPM

    Customer Support Agent

    hace 1 semana

    CPM Barcelona, España

    **Description**: · We're looking for Customer Service Advisors who are fluent in the Flemish language and have a good level of English, are excited by innovation and thrive on challenges to join our vibrant customer care team · **We Care**: Passionate about Customer Support, with ...