Customer Service Representative - Barcelona, España - Agilent Technologies, Inc.

Agilent Technologies, Inc. Barcelona, España

hace 1 semana

Descripción

Customer Service Representative (English, Danish or Norwegian and Spanish) page is loaded

Customer Service Representative (English, Danish or Norwegian and Spanish)

Apply locations Spain-Barcelona time type Full time posted on Posted Yesterday job requisition id

Job Description

Agilent encourages and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Want more information on Agilent? Check out

As our new Customer Service Representative , you will be part of a multicultural team who works closely with Sales representatives, from quotation creation until order booking/invoicing and follow up in SAP.

Your key responsibilities will be:

Processing formal quotes and orders, where accuracy and responsiveness are critical.
Interfacing with sales and customers to provide accurate information, solve problems, and serve in a variety of pre-sales and post-sales functions
Serving as a liaison between customers and appropriate internal organizations such as sales, logistics, Contract dept, collections to resolve customer inquiries
Managing and coordinating the end-to-end customer experience by applying broad knowledge of customer situations, company processes and compliance requirements
Identifying and communicating process improvement opportunities to management
Performing routine administrative customer service duties using prescribed procedures

Qualifications

Excellent written and verbal communication in English , Spanish and Native Danish or Norwegian
Time management, multitasking, and effective prioritization in a fast-paced environment
Demonstrated customer service focus
Strong computer and systems skills, including accurate data entry
Ability to work cohesively with diverse teams and communicate
Strong problem-solving skills
Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership
MS Office experience with emphasis on Excel. SAP/CRM experience preferred

Other than great training opportunity, Agilent offers:

A role among passionate colleagues, in a growth orientated and inclusive environment. You will discover a caring and fast paced environment, built on integrity, sharing and trust
Career development opportunities in an international company
Competitive compensation and benefits package
Permanent contract in a fast-growing global company
Company pension scheme
Private health care

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required

Schedule

Schedule:Full time

Shift

Day

Duration

No End Date

Job Function

Customer Service

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As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life.

Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges.

Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation.

We can't wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at .

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