Chiara Pastore

Results-oriented professional with extensive experience leading successful end-to-end events to provide best-in-class customer services. Proven track record of maximizing revenue and finalizing profitable contracts to accomplish long-term event objectives. Demonstrated expertise in generating top-notch sales/marketing material, preparing accurate reports, and orchestrating productive meetings. Proficient at leveraging strong business acumen and leadership skills to collaborate with executive management and meet all business requirements. Adept at delivering training, leadership guidance, and support to cross-functional teams for professional growth.

Areas of Expertise
♦ Event Co-ordination & Promotions ♦
♦ Business & Sales Growth ♦
♦ Operational Excellence ♦
Professional Experience
Portfolio Management Budget & Forecasting Contract Negotiation
♦ Cross-functional Collaboration ♦ Public Relationship Building
♦ Social Media Advertisement
2021 – Present
Account manager Your New Self, Barcelona, Spain Inside Sales Representative, Webhelp, Barcelona, Spain
Perform day-to-day sales operations, such as managing client portfolios and attracting/securing new customers. Leverage cold calling, lead generation, and cross-selling techniques to increase sales/business growth opportunities.
● Singlehandedly, managed entire online and on-phone portfolio to make new acquisitions and increase value of multiple contracts and interacted with clients at office and during congress/conferences as company’s representative, managing follow-up, cross selling, and markets opening.
Travelled for six months in 2019 and then decided to open small touristic business. Took break from career in 2020 due to COVID-19 Pandemic.
Ibiza/Spain/Italy
Events Manager, Salesperson, Team Manager, Trainer, Sales and Reservation Manager, Mice Manager
Stelle Hotel the Business, Ibiza Sea Party, Ibiza Eventy, Up! Ibiza, Sushi Care Ibiza, Heart Ibiza, Costa Crociere, and La Casa di Nina Guest House
Performed across various sites and implemented effective marketing plans to generate event revenue. Provided event planning oversight for successful execution of events while serving as lead event manager. Organised diverse events by finding and booking venues, managing budgets/invoices, and liaising with vendors, clients, and suppliers. Supervised sales and reservation management operations, identified and implemented marketing strategies, and met pricing policies for corporate and leisure segments. Engaged in conducting recruitment and onboarding processes, securing potential candidates, and providing top-tier training and guidance to salespersons.
● Attained complete customer satisfaction and appreciation by delivering high-quality catering services.
● Acted as B2B/B2C Salesperson during tenure at Balearic Islands.
● Monitored staff performance, delegated tasks, and provided high-quality services as crew supervisor.
● Led sales activities, including sales management of OTA, companies, individuals, and channel managers.
2013 – 2018
Page 1 | 2

Additional Experience
Journalist, Press Office Chief, PR, Naples, Italy | L’Avanti, Fondazione Humaniter, Kairos Edizioni, HomoScrivens Edizioni
● Led communication and public relation work as well as tactically devised PR companies’ plans, while spearheading social media activities.
● Developed articles, speeches, case studies, and press releases.
Small business owner “La Casa di Nina Guest House” (Hospitality and Tourism), 2019 – Present

Journalist
Ordine Nazionale dei Giornalisti, Naples, Italy
Bachelor in Political Science and International Relations
Università degli Studi Guglielmo Marconi, Rome, Italy
Thesis: "Il 38° parallelo e la guerra di Corea. Passato, presente e futuro di un eterno conflitto.”