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Sales & Service Support Manager
hace 2 días
Hermès Iberica Barcelona, EspañaMission Générale · Asegurar la máxima calidad en la gestión del back office de la tienda y a la excelencia en todos los servicios al cliente llevados a cabo desde el back office (Post venta, gestión de peticiones y órdenes de clientes, reservas, ventas en remoto y online). · Cola ...
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Sales & Service Support Manager
hace 2 días
Hermès Iberica Barcelona, EspañaMission Générale · Asegurar la máxima calidad en la gestión del back office de la tienda y a la excelencia en todos los servicios al cliente llevados a cabo desde el back office (Post venta, gestión de peticiones y órdenes de clientes, reservas, ventas en remoto y online). · Cola ...
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Project Manager Support
hace 2 semanas
Entelgy Barcelona, España De jornada completaDÉJANOS CONTARTE LO QUE NOS HACE GENUINE · Buscamos profesionales que quieran reinventarse cada día, que enfrentarse a los retos vaya en su ADN y que sientan pasión por trabajar con la tecnología. Esto nos hace únicos, diferentes y auténticos. · ¿QUÉ ESTAMOS BUSCANDO? · Buscamos ...
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Sales Support Manager
hace 5 días
Kerry Barcelona, España**Requisition ID** 50728 · **Position Type** FT Permanent · **Recruiter **#LI-VP2 · **Posting Type** LI · **About Kerry**: · Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to creat ...
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System Support Manager
hace 4 días
Merkle Barcelona, EspañaCompany Description: · **Introduction** · Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centered approach to business transformation, ...
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Support Service Manager
hace 3 días
SDG Group Barcelona, EspañaDo you want to be part of a company that specialises 100% in its own **#Data** & **#Analytics** projects? If so, keep reading · Even though we are relatively unknown to the general public, at SDG we work for half of the IBEX-35 groups and other international companies. Thanks to ...
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Risk Management Support
hace 2 días
ATG Europe Barcelona, EspañaSupport F4E with the maintenance and continuous improvement of risk management procedures, policies and process; · - Maintain and provide training to F4E staff on Risk & opportunity management; · - Prepare and facilitate risk management workshops for identification of risk and op ...
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Manager, Technical Support
hace 1 semana
EDB Barcelona, EspañaThe world loves Postgres. If you work with developers or data scientists or anyone wrangling data, you'll probably see a sticker with the tusks and trunk of the Postgres elephant on the lid of a nearby laptop. EDB has a lot to do with that. · We've been major contributors to Post ...
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Manager - Customer Support
hace 2 días
Ingram Micro Barcelona, EspañaIt's fun to work in a company where people truly BELIEVE in what they're doing · **Job Description**: · Do you crave the creativity and freedom of a startup but the stability of a large, established company? Are you seeking the autonomy to take risks, make decisions and drive bus ...
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Customer Support Manager
hace 4 días
IESE Business School Barcelona, EspañaBusiness Intelligence. Handling all needs related to CRM and data analysis. · - Participant Digital Journey. Looking after the unified experience of participants throughout their relationship with IESE, from the moment of enrollment through to becoming an alum. · - Classroom Digi ...
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System Support Manager
hace 4 días
Merkle UK Barcelona, EspañaCompany Description · **Introduction** · Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centered approach to business transformation, w ...
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Product Support Manager
hace 1 semana
Oracle Barcelona, EspañaProduct Support Manager-230003RS · **Applicants are required to read, write, and speak the following languages***: English · **Preferred Qualifications** · Are you a people person who enjoys directing the day to day operations? If you have experience leading teams, this is an inc ...
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Manager, Worldwide Support
hace 1 semana
Nutanix Barcelona, España**Manager, Technical Support (Barcelona Spain)**: · - Barcelona - Spain _ · **_Hungry, Honest, Humble, with Heart · - ** · **The Opportunity** · Exciting times here at Nutanix as we are expanding our EMEA team in Barcelona · As a Technical Support Manager, you will be responsible ...
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Support Engineer Manager
hace 3 días
EVPassport Barcelona, España**About EVPassport**: · EVPassport is the technological evolution of EV charging software and hardware for forward-thinking companies around the world who place high value on the satisfaction of their customers. Developed with a deep understanding of Enterprise SaaS, our team est ...
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Technical Support Manager
hace 2 días
Q-Tech Barcelona, España**Descripción** · Q-Tech is the leading IT Recruitment Company, and now we are looking for a Technical Support Team Manager · As Manager of the Technical Support Team, you will be in charge of the Technical Support department for Spain and France, reporting to the Customer Care M ...
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Knowledge Management Support
hace 1 semana
ATG Europe Barcelona, EspañaPower BI Report development; · - Developing visual reports, KPI scorecards, and dashboards using Power BI; · - Connecting data sources, importing data, and transforming data for Business intelligence; · - Develop tabular and multidimensional models that are compatible with data w ...
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Senior Production Support Manager
hace 1 semana
Oracle Barcelona, EspañaSenior Production Support Manager RV · **Applicants are required to read, write, and speak the following languages***: English · **Preferred Qualifications** · - Are you a people person who enjoys directing the day to day operations? If you have experience leading teams, this is ...
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Support to Procurement and Contract Management
hace 2 días
Adecco Barcelona, España¿Would you be motivated to be part of the largest international project for the development of fusion as an unlimited and viable source of energy important company in the energy sector is looking for An Support to Procurement and Contract Management Officer for their offices in B ...
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Tech Support Engineer Manager
hace 3 días
EVPassport Barcelona, España**About EVPassport**: · EVPassport is the technological evolution of EV charging software and hardware for forward-thinking companies around the world who place high value on the satisfaction of their customers. Developed with a deep understanding of Enterprise SaaS, our team est ...
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Technical Support Team Manager
hace 4 días
Q-Tech Barcelona, España**Descripción** · Q-Tech is the leading IT Recruitment Company, and now we are looking for a Technical Support Team Manager · As Manager of the Technical Support Team, you will be in charge of the Technical Support department for Spain and France, reporting to the Customer Care M ...
Support Manager - Barcelona, España - Cleverep
Descripción
About us We are B2B sales experts who have packaged our collective knowledge, wisdom, and experience into one sales platform.
By providing a SaaS solution and tailored advisory services to our clients, we help SaaS companies, consulting teams, IoT businesses, engineering companies, and professional service businesses build their client base and revenue with confidence.
We are obsessed with transforming our industry every day for the sake of the clients we serve so that they can keep growing with unrelenting momentum.
A commitment to excellence pulses at the heart of all we do, as does honesty and integrity.TasksIn a nutshell, what are we looking for? A highly self-driven, organized and detail-oriented person in charge of handling internal operations, focusing on administrative tasks and collaborating closely with Sales, Customer Success, and Data teams.
A customer-centric individual, providing top-notch support via email and educational video calls to boost efficiency and client satisfaction.Responsibilities Internal Team Support (Sales, Customer Success, Data): Assist with administrative tasks (e.g. primarily email responses, data research & data cleaning).
Customer Support:
Handle client inquiries via email, systematically logging relevant details in our software
Customer onboarding:
Guide new customers in using our software by conducting training sessions or video calls with them
Side projects:
Initiate any additional project aiming at continually enhancing our customer satisfaction and internal efficiency
RequirementsQualification:
Previous experience in a customer-facing and/or administrative role in a dynamic start-up, agency or high growth environment (preferably in SaaS or B2B)
Tech-savvy person:
comfortable with learning and using new technologies and able to navigate various digital platforms effectively
Proficient in G-Suite:
solid understanding and application of G-Suite (especially Google Sheet)
Languages:
German proficiency (must have): native speaker or strong professional proficiency with a C1+ level
English proficiency:
ability to speak and write fluently and idiomatically
Skills:
Rigorous and organized person:
detail-oriented and skilled at prioritizing tasks and staying focused
Customer-centric person:
dedicated to building positive relationships, solving problems, and delivering value to customers, with the goal of creating loyal and satisfied customers.
Collaborative team player with strong independent work capabilities.Curious and eager to learn.
While not every item on the list is a must-have, if you have got the skills, we want to see them Send over your resume, and we promise to give it a thorough review.
You will not be left hanging - we respond to all applicants BenefitsWhat you will find at Cleverep Competitive salary.
Flexibility:
hybrid work coupled with flexible working hours
Offices:
modern office facilities, located in the center of Barcelona (Urquinaona)
Startup spirit:
join the opportunity to build up a bootstrapped company from its early stages onwards and to shape the direction of the company in a highly dynamic market environmentReady to embark on an exciting journey with Cleverep? We're eager to review your application and will reach out within a few days to discuss the next steps in our hiring process.
We're looking forward to getting to know you better#J-18808-Ljbffr