Sales Support Manager - Barcelona, España - Kerry

Kerry

Empresa verificada

Barcelona, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Requisition ID 50728

Position Type FT Permanent

Recruiter #LI-VP2

Posting Type LI

About Kerry:

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries.

Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world.

Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition.

A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role:

This role is responsible for leading the sales support team in South Europe to ensure the commercial team can provide a best-in-class service to our customers.

Sales support is an extension of the sales function; their primary purpose is to manage customer requests in relation to existing and potential opportunities on behalf of Sales teams, as well as increase capacity and productivity for the team by handling an effective pipeline management, data quality and best practices.

What will you be doing?:

Be the first point of contact for Sales Support in region for cross functional teams
Represent South Europe in European sales support function meetings
Manage and lead the sales support team across South Europe to ensure consistency and efficiencies across teams
Provide 'best in class service' to our customers by ensuring consistency of approach in dealing with their queries in a timely and accurate manner
Increase capacity and productivity of frontline account owners to focus on selling
Adapt and develop ways of working with a view to enhancing the role and identifying further efficiencies and process improvements
Manage customer Forecast to demand planners: general interaction with Middle office teams including Customer care on behalf of Commercial
Support Account Managers on Opportunity creation & Updates
Act as the commercial link for NPI assistance and queries
Commercial reporting and data management, ensure integrity and accuracy
Tracking and follow up on requests
Provide Salesforce support and follow up on quotes, sample requests
Ensure Regional Pipeline hygiene and customer pipeline reporting tracking
Drive data accuracy and effective management; Review pricing SAP vs Quoted, update prices changes
Coordinate Regional Pipeline meetings
Manage new leads, Customer Management.

Create contacts and maintain information and follow ups

What do you need to be successful?:

Bachelor's Degree is preferred.
Fluent Knowledge of English, plus at least one of the following (Spanish, French or Italian).
Previous experience as sales analyst, customer care or related field.
SAP and Salesforce experience are highly desired.
Food Manufacturing experience would be a nice to have.
Strong skill set in relationship building & effective communication.
Comfortable in a fastpaced environment.
Proven ability to work successfully on crossfunction teams.
Advanced Excel skills are a significant advantage.
Ability to plan and set priorities aligned to achieve results.