- To contribute individually, and as a team member, to demonstrate excellent Quality and Productivity standards that meet, or exceed, client requirements.
- To provide users with solutions through information-gathering, analytical troubleshooting and query research
- To deliver a high-quality, smooth, unique and flexible customer experience.
- To protect confidential and sensitive information and materials
- To demonstrate excellent attendance and punctuality
- To operate with honesty, integrity and transparency in all aspects of the work.
- To handle queries via the client's tools and systems (currently through phone calls and email)
- To proactively contribute to the achievement of agreed Service Levels
- To complete all training requirements deemed appropriate for the role, at induction and ongoing.
- To perform any other ad hoc tasks as required for the execution of the client contract.
- Excellent communication & interpersonal skills, and highly customer-focused
- Excellent organizational skills
- Quality focus and Policy adherence
- Analytical skills and a keen focus on problem-solving; goal- & service-oriented
- Understanding of, and continuous contribution to, team success
- Flexible, innovative & adaptable to a wide range of topics and tasks
- Ability to efficiently work to specified project delivery deadlines
- Proficiency in Microsoft Office suite
- Excellent attention to detail
- Must be a good team player
- Excellent time management skills
- Leaving certificate, or equivalent, and a minimum of 12 months' Customer Support experience
- Business qualification desirable
- High fluency in Swedish or Norwegian, and in English, with excellent comprehension (verbal and written), spelling, grammar and punctuation.
- Ability to deliver information at customer's knowledge level in an understandable manner
- Ability to apply a logical problem-solving approach to identify the root cause of an issue and reach a resolution promptly.
- Ability to function in a fast-paced environment
- Strong interpersonal skills, with an ability to think independently and follow through effectively
- Work for an exciting startup
- Scandinavian work mentality
- Support with registration in Spain
- Growth opportunities
-
Vie Cib Junior Agency Officer
hace 2 días
BNP Paribas Madrid, España**VIE CIB Junior Agency Officer - Madrid, H/F** · **CONCRÈTEMENT VOTRE QUOTIDIEN ?**: · VIE au sein de l ́équipe de Structured Finance Agency Group Spain vous assurez au sein de CIB le rôle d'un Agent fiable et efficace dans des financements internationaux. · L'équipe dont vous s ...
-
Rental Agent Leganés
hace 6 días
Centauro Rent a Car Madrid, EspañaReferencia oferta:LEGANÉS · Descripción:RENTAL AGENT LEGANÉS · Empresa:CENTAURO RENT A CAR, S.L.U. · Puesto:Rental Agent · - LEGANES(MADRID) · - Publicado:01/01/2023 · - Jornada laboral: Completa · - Experiência mínima: 0 Meses · Características:Centauro Rent a Car is market lead ...
-
Rso Safety Representative
hace 21 horas
Jet2 and Jet2holidays EspañaPermanent Intermittent · - 20 Hours · **Country** · - SPAIN · **What you will be doing...** · - Based at · - ** Almeria Airport** and reporting to the · - **Quality Manager Spain**, we are looking to appoint a Safety Representative (RSO) supporting Almeria base to act as a local ...
-
Senior Territory Sales Executive
hace 1 semana
Western Union Madrid, España**Senior Territory Sales Executive - Madrid, Spain** · Does playing a role in business growth sound exciting to you? Are you energised by developing leads into new clients? Would you like to work for a global company in Money Transfer that believes when money moves, better things ...
-
Officer Compliance
hace 5 días
Western Union Madrid, España**Compliance Officer - **Madrid, Spain** · Are you passionate about preventing money laundering and other criminal activity? Are you willing to be a part of a cutting-edge compliance team? Are you interested in joining a globally diverse organization where our unique contribution ...
-
Recruitment Agent/agency Contractor
hace 5 días
Amploy Madrid, España Freelance**Position**: Recruitment Agent/Agency Contractor - Madrid Spain · **Area**: Remote · Self employed or S/ME · **Language**: English and Spanish · Monthly base retainer and commission for every successful placement · Advertisement costs covered · **Role Responsibilities**: · Organ ...
-
Pharmacovigilance Associate
hace 1 semana
BAXTER Madrid, España**This is where you save and sustain lives** · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves ...
-
Sr Market Access Diabetes- Zona Sur
hace 21 minutos
Dexcom Madrid, España**Position Summary**: · We're on a mission to bring the benefits of our life-changing real-time CGM systems to even more patients in Spain. · Our Market Access team are responsible for understanding and satisfying the market access/funding/reimbursement requirements in Spain deve ...
-
Ags Spain
hace 5 días
AGS Demenagement Madrid, España**Future Branch Manager** · **AGS Spain** · **The essential goal that underpins everything we do: full customer satisfaction** · AGS is the leading French mobility group with an international presence. · A key player in local and international mobility services in all sectors (co ...
-
Telesales Agent
hace 21 horas
Recruit4Work S.L. Madrid, EspañaBecome a part of an international company that helps over 16 million people globally and has been around for over 100 years Do you have some experience in sales and want to become a part of this team helping people all over the world? Then we are looking for you · Tasks · - You w ...
-
Comercial
hace 2 días
artlogic Crew Spain SL Madrid, España¿Quieres formar parte de artlogic Crew Spain? Envía tu CV y trabaja con nosotros · artlogic Crew Spain se posiciona en la actualidad como una empresa joven y dinámica, líder en la prestación de servicios de personal auxiliar y técnico en montaje y/o directo en el sector de los ev ...
-
Revenue & Reservations Coordinator
hace 1 semana
Mandarin Oriental Hotel Group Madrid, España**Position**: Revenue & Reservations Coordinator (Full time #533809) · **Property / Office**: Mandarin Oriental Ritz, Madrid · **Location**: Madrid, Spain · With more than three hundred workers, we are looking for a Revenue & Reservations Coordinator. · **The Company** · Mandarin ...
-
Customer Service Internship in Empuriabrava
hace 4 días
Tobar Consulting España PrácticasSHIPOur client is a Big Hospitality Company, specializing in the rental of holiday homes and apartments in Spain. Is the largest European provider of holiday homes and apartments throughout the world. It is located in Glattbrugg, Switzerland. · They need a multitask person, someone a ...
-
Team Leader with a High Level of English
hace 21 horas
Talent Search People Madrid, EspañaPerfiles Atención al Cliente y Soporte Técnico · De duración indefinida · Madrid, Spain · Full-time · Desde € · - Incorporación inmediata · **¿Dónde trabajarás?**: · The company is specialised in digital transactions security. They provide video identification, back office and fr ...
-
Team Leader with a High Level of Italian
hace 21 horas
Talent Search People Madrid, EspañaPerfiles Atención al Cliente y Soporte Técnico · De duración indefinida · Madrid, Spain · Full-time · Desde € · - Incorporación inmediata · **¿Dónde trabajarás?**: · The company is specialised in digital transactions security. They provide video identification, back office and fr ...
-
Sales Customer Support Representative
hace 6 días
JUJUR Madrid, EspañaThe Sales Customer Support Representative will report to the Spanish CST Sales Manager and functionally to Head of Port Operations. The goal of the position is to bring support to the different areas of the Port Business Field Position: Sales Customer Support Agent · Location: Re ...
-
Telesales Agent with French and Flemish
hace 1 semana
Domestic & General (D&G) Madrid, España**Job summary**: · You will part of a Benelux team that shows best practice and tests new products and material. · - You will be answering inbound calls in French and Flemish and offering insurances to the consumers. · - Consumers that have purchased a new appliance will give you ...
-
Supervisor de Instalaciones, Mallorca, Spain
hace 5 días
Hill International, Inc Madrid, EspañaWe are looking for a MEP Manager for a hospitality project in Mallorca, Spain · Gerente de instalaciones, bajo las órdenes del Project & Construction Manager y formando equipo con el Supervisor de Obra Civil. Supervisión, coordinación y comunicación diaria en la obra con el área ...
-
Sales & Account Manager (Catalunya & Valencia)
hace 5 días
MoneyGram Madrid, EspañaThe Sales & Account Manager (**Catalunya & Valencia** areas mainly) will be responsible for increasing the productivity of our Agent network across the assigned region by identifying prospects and opportunities on the Agents' network in line with the business strategy. Additional ...
-
Customer Experience Lead Agent
hace 21 horas
WarnerMedia Madrid, España**_Every great story has a new beginning, and yours starts here._** · **_ Welcome to Warner Bros. Discoverythe stuff dreams are made of._** · **Who We Are ** · When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, ...
Scandinavian-speaking part-time Customer Service Agent in Spain - Madrid, España - Nordic Jobs
Descripción
We are looking for Scandinavian-speakers to work part-time and remotely in Spain
The mission of the team seeking this role is to provide world-class support to customers for a growing start-up.
The key objective of the Customer Support Agent is to resolve users' issues and provide constant support.
NOTE: You must have an EU-passport or a permanent residence permit in Spain, all the needed paperwork for work in Spain (NIE), as well as be able to work remotely in Spain. This is a 30-50% part-time role.
Responsibilities
Duties
Essential Competencies:
The suitable candidate must have a deep-rooted passion for delivering success. The suitable candidate will have formidable experience and working knowledge of:
Essential Skills and abilities:
What's in it for you:
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.