Sales Customer Support Representative - Madrid, España - JUJUR
Descripción
The Sales Customer Support Representative will report to the Spanish CST Sales Manager and functionally to Head of Port Operations.
The goal of the position is to bring support to the different areas of the Port Business Field Position:Sales Customer Support Agent
Location:
Remote/work from home from anywhere in Spain
Employment type:
Full-time
DUTIES AND RESPONSIBILITIES:
- Complete project assignments based on rotations and ensure high quality and ontime delivery.
- Support on operational processes: Digital solutions management. Orders, Onsite set up's, reporting data & figures obtained.
- Support on after sales: Collect information for the complaint from customers and documented into SAP and communication with Headquarters.
- Support with the management of
Fleets Ports Clients:
Product, pricing, field tests, etc.
- Detect opportunities and new potential businesses by analyzing market developments and trends.
- Conduct Customer Assessments by consolidation and analysis of relevant customer business (volume, brand, segment, inch, wholesale vs retail).
REQUIREMENTS:
- Fluent English language
- Education background technical and administration business. University degree
- High Excel and PBI Abilities
- Sales understanding of diverse market requirements
- Financial understanding (business plan, financial KPIs)
- Team worker
- Relationship building with customers and team
- Interested in the automotive industry
- Living in or near a city with a major shipping hub would be a big plus
OFFER:
- Base salary & performance bonuses
- Career progression
- 1 year contract
- Monday to Friday 9am / 6pm
- Remote/work from home from anywhere in Spain
- Approximately 2 days administrative work (home office) 3 days you will visiting clients
- All travel cost covered by the company
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