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Data Management Specialist M/F
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Amundi Barcelona, EspañaBuscamos incorporar una persona dentro del equipo de Data Management en Sabadell Asset Management. · Sus funciones se centrarán en actualizar y verificar los datos de mercado de los activos de las carteras administradas por Sabadell AM con el objetivo de proporcionar la informac ...
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Learning Management System Specialist
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Grifols Parets del Vallès, España¿Te gustaría unirte a un equipo internacional que trabaja para mejorar el futuro del sector de la salud? ¿Quieres contribuir a mejorar la vida de millones de personas? Grifols es una compañía global del sector de la salud que desde 1909 mejora la salud y el bienestar de las perso ...
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Learning Management System Specialist
hace 1 día
Grifols, S.A Parets del Vallès, Barcelona, EspañaSeleccione la frecuencia (en días) para recibir una alerta: Crear alerta · Tipo de Contrato: Temporal tiempo completo · Número de solicitud de puesto: · ¿Te gustaría unirte a un equipo internacional que trabaja para mejorar el futuro del sector de la salud? ¿Quieres contribuir ...
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Marketing Automation
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Festo Automation S.A.U. l'Hospitalet de Llobregat, España**Marketing Automation & Content EMEA**: · We are looking for a Marketing Automation Specialist to join our Digital Sales Hub located in Barcelona. This person will be in charge of leading and executing our marketing automation projects internationally. · This position holder is ...
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Nursing Predoctoral Researcher
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IDIBELL l'Hospitalet de Llobregat, España**Reference: 23-010_SS_MN** · **IDIBELL is looking for a Nursing Predoctoral Researcher for a Lung Cancer Screening Project (S**creening Office Management**)** · **About the research group** · EU funded research project on lung cancer screening. The two main objectives are a) to ...
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Replacement Position
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IDIBELL l'Hospitalet de Llobregat, España**Reference: 23-011_MS_LS** · **IDIBELL is looking for a Payroll & HR Administration Manager (Replacement Position)** · **About the role** · We are looking for a proactive, decisive, and passionate Payroll & HR Specialist Administrative to join our People Management Unit. · - Exe ...
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Clinical Research Manager
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Clinical Scientist
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Nppe Customer Business Manager Vet Corporations
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IT Technology Expert
hace 2 días
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Nppe Zooplus Brand Activation Manager
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Ms/hs Science Substitute Teacher and Lab Coordinator
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The American School of Barcelona Esplugues de Llobregat, España**Position**:MS/HS Science Substitute Teacher and Lab Coordinator** · Department: Secondary School · Reports to: HS Principal · Job Classification: Secondary Teacher · Status: Permanent, Full Time · Date of Posting: March 2023 · Starting date: September 2023 · **About ASB** · Loc ...
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Trade Marketing Executive
hace 6 días
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Auditor
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Auditor & Product Expert for Non-active Devices
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IT System Administrator 1
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On Site Manager
hace 2 días
TGW Sant Just Desvern, EspañaJob Introduction · The On site Manager is responsible for all TGW related on site activities from mobilization to the closing of the project. This involves also managing the activity of TGW's subcontractors as well as its employees. The OSM ensures that Health & Safety standards ...
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Point of Care
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Commissioning Engineer Controls
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Especialista en Nómina y Administración de
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Eurofragance Barcelona, España¿Por qué trabajar en Eurofragance? · - En Eurofragance serás parte del emocionante mundo de los olores y fragancias. · - Crecerás y aprenderás en una empresa en constante crecimiento y expansión. · - Tendrás la oportunidad de desarrollar tu carrera trabajando con profesionales de ...
Order Management Specialist - L'Hospitalet de Llobregat, España - Cepheid
Descripción
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of EVERY day, as we develop scalable, ground-breaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.
Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we're working at the pace of
change on diagnostic tools that address the world's biggest health challenges, driven by knowing that behind every test there is a patient
waiting. Learn about the Danaher Business System which makes everything possible.
The Customer Care Order Management Specialist is responsible for the processing of customer orders, complaints, credits notes, invoice management and dispute resolution for customers from multiple countries across Europe. This role will deliver an enhanced customer experience through customer communication, effective resolution of customer issues and a culture of continuous improvement. At Cepheid, our vision is to be the leading provider of seamlessly connected diagnostic solutions.
In this role, you will have the opportunity to:
Process and track customer orders to delivery, problem solve delivery issues and strive for continuous improvement of OTD (On Time Delivery) metric
* Ensure capturing and resolution of complaints. Investigate root causes to resolve recurring issue resulting in complaints
* Ensure invoice management & dispute resolution working in close collaboration with Accounts Receivable
* Ensure processing of credit notes
* Demonstrate commitment in resolving customers issues and responding to order status enquiries, ensuring a high level of customer satisfaction
•Team with other functions such as Demand Planning, Logistics, Finance, Tech Service to maintain a strong collaboration geared towards maintaining or enhancing customer satisfaction
•Answering the telephone / forwarding calls, manage incoming correspondence and re-direct if needed to the departments/persons in charge
The essential requirements of the job include:
* A first successful work experience in an Order Management role
•
* Experience with ERP systems such as SAP and CRM systems, SFDC as well as MS Office products including Word, Excel,
and Outlook
• Fluent in Portuguese, Spanish and English.
Travel: minimum 10% - regional and some international travel may be required
At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangement for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide.
#Li-Hybrid (3 days in the office)
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
