- Responsible of OTC process, leading a team medium to large teams of 7 or more people under management.
- Responsible of coordination with third party providers, other finance team members, operations, customer service and sales.
- Point of contact and escalation of region's OtC technical and accounting issues.
- Ensures OtC services provide a quality customer experience inclusive of timely and accurate invoicing, cash application, issue resolution.
- Implement and ensure compliance with the procedures, controls and principles set by Headquarters.
- Responsible of the region entire OtC process including customer master maintenance, credit administration, billing cycle, collection activities, cash application processes and AR related management reporting.
- Responsible of OtC process strategies to reduce DSO and past due invoices while improving customer satisfaction.
- Ensures dispute escalations are properly handled in a customer friendly manner Provide reporting and analysis to generate insights within their given domain.
- Oversee reports accuracy and ensure compliance to internal and statutory policies.
- Minimum 6 years of experience in Order to Cash, and Collections.
- Experience of at least 3 years leading teams.
- Working knowledge of core transactional OtC processes.
- Experience in international environments.
- English as business language & French C1.
- Strong commercial, customer oriented profile.
- Excellent interpersonal skills with the ability to influence and develop relations at all levels.
- Flexibility and ownership.
- Good negotiation skills.
- A competitive salary range.
- Additional side benefits that complement the total compensation package.
- The opportunity to work in the bustling location of Barcelona city center.
-
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Order to Cash Supervisor with French C1 - Barcelona, España - Page Personnel
Descripción
Order to Cash Supervisor with French C1|Multinational FMCG company based in Barcelona city centerOur client is a leading player in the FMCG industry with a significant presence in the European market. Located in Barcelona city center.
General:
Order to Cash: