-
Guest Relations Agent Rosewood Villa Magna
hace 1 semana
Rosewood Hotel Group Madrid, España**Job Description**: · Press space or enter keys to toggle section visibility · - As a Guest Relations Agent, you will be trained and involved in the day-to-day operations of the Guest Relations department, attending to the needs of guests from booking to the end of their stay.JO ...
-
Analyst Agency Settlement Risk
hace 2 días
International Air Transport Association (IATA) Madrid, EspañaEmployment Type: Permanent · Contract Duration: 6 months · About the team you are joining · Reporting to the Senior Manager, Agency Settlement Risk, you will be joining a self-motivated, highly independent, and talented team that is responsible for supporting agency risk manageme ...
-
Analyst Agency Settlement Risk
hace 3 días
International Air Transport Association (IATA) Madrid, EspañaEmployment Type: Fixed Term Contract · Contract Duration: Until end of leave · About the team you are joining · Reporting to the Senior Manager, Agency Settlement Risk, you will be joining a self-motivated, highly independent, and talented team that is responsible for supporting ...
-
Account Controller
hace 3 días
SmallWorld FS Madrid, EspañaHere at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes. · Our employe ...
-
Sales & Account Manager (Catalunya & Valencia)
hace 5 días
MoneyGram Madrid, EspañaThe Sales & Account Manager (**Catalunya & Valencia** areas mainly) will be responsible for increasing the productivity of our Agent network across the assigned region by identifying prospects and opportunities on the Agents' network in line with the business strategy. Additional ...
-
Officer Compliance
hace 5 días
Western Union Madrid, España**Compliance Officer - **Madrid, Spain** · Are you passionate about preventing money laundering and other criminal activity? Are you willing to be a part of a cutting-edge compliance team? Are you interested in joining a globally diverse organization where our unique contribution ...
-
Account Controller
hace 23 horas
Small World Financial Services Madrid, EspañaHere at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes. · Our employe ...
-
Administrativo con Francés
hace 2 días
SmallWorld FS Madrid, EspañaWhen you work at SmallWorld Financial Services, you help millions of people to support friends and family. If you're looking for a company with global presence and a rewarding purpose, look no further. · Put simply, we believe that the more people we can help transfer money to ov ...
-
Regional Compliance Officer- 23010363
hace 1 semana
MoneyGram Madrid, EspañaThe Regional Compliance Officer is responsible for working directly with MoneyGram agents within assigned territory. The incumbent is a primary compliance resource with responsibilities of: measuring Agents' Compliance and Anti-Fraud programs; driving training and awareness initi ...
-
Account Controller
hace 6 días
SmallWorld FS Madrid, EspañaWhen you work at SmallWorld Financial Services, you help millions of people to support friends and family. If you're looking for a company with global presence and a rewarding purpose, look no further. · Put simply, we believe that the more people we can help transfer money to ov ...
-
Booking Agent
hace 23 horas
MTS Globe Spain EspañaWe are looking for a Booking Agent to join our incoming agency in Lanzarote to reinforce our team for this season. As Booking agent, you will be responsible for the booking management, stop sales, and following up the booking in our destination. If you enjoy managing bookings and ...
-
Analyst Agency Participation
hace 1 semana
International Air Transport Association (IATA) Madrid, EspañaEmployment Type: Fixed Term Contract · Contract Duration: Until end of maternity leave · About the team you are joining · You will be reporting to the Manager Agency Participation and will, in collaboration with the BPO, be responsible for supporting the management of the accredi ...
-
Operations Analyst Intern
hace 1 semana
Huspy Madrid, España**The Story so far: Who we are**: · Huspy is a proptech startup solving two of the biggest challenges in the home buying journey: home financing and home search. As we shape the future of home buying, we are helping customers secure mortgages and find the home they want quicker, ...
-
Guest Service Agent
hace 3 días
Radisson Blu Hotel, Madrid Prado - Rooms Madrid, EspañaRadisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service eth ...
-
Operations Analyst
hace 23 horas
Huspy Madrid, España**About us**: · **Huspy is a proptech startup solving two of the biggest challenges in the home buying journey: home financing and home search. **As we shape the future of home buying, we are helping customers secure mortgages and find the home they want quicker, at a more afford ...
-
Senior Commercial Finance Analyst, Global
hace 3 días
Expedia Group Madrid, EspañaSenior Commercial Finance Analyst, Global Commercial Support · An exciting opportunity has arisen to join the Commercial Finance team within EPS. This is a key role, reporting to the Senior Commercial Finance Manager of Global Commercial Support. · Expedia Partner Solutions (EPS) ...
-
Representante de Ventas y Servicio Al Cliente
hace 23 horas
Amstar DMC España**Representante de Ventas y Servicio al Cliente - Puerto Plata **Vacante Fresca****: · Amstar DMC · **Publicado el**: , · por Amstar DMC. · **Descripción de la Empresa**: Turismo. · ACERCA DE LA VACANTE · Funciones del Puesto · To represent Amstar abroad in the most favorable way ...
-
Qms Lead Auditor Manager
hace 3 días
SGS Madrid, EspañaCompany Description · We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000employees operate a network of 2,650 offices and laboratories, working together to ...
-
Securitizations & Vehicles Senior Associate
hace 4 días
BBVA Madrid, España**Area**: · **CORPORATE & INVESTMENT BANKING** · **Company**: · **001** · **What are we looking for?** · Academic Degree: · - Business Administration, Economics, Engineering, etc... · - Master's degree valuable. · Previous Experience: · - 3-5 years of experience · - Experience in ...
-
Technical Support Agent
hace 5 días
Pagero Group Madrid, España**Are you our next Technical Support Agent?**: · **Who are we looking for** · **Role D**e**scription** · As a Technical Support Agent your main tasks will be to help customers resolve questions related to our software, including investigating invoice issues, troubleshooting and l ...
Customer Relations Agent - Madrid, España - GrabJobs
Descripción
Buscamos un CUSTOMER RELATIONS AGENT, con las siguientesFUNCIONES:
✓ Gestión de la centralita telefónica del hotel. ✓ Responder, registrar y procesar todas las solicitudes, preguntas o preocupaciones de los huéspedes a través de nuestros canales de comunicación. ✓ Gestión de las llamadas internas y externas. ✓ Serás el nexo entre los departamentos de Alojamiento y Restauración. ✓ Proporcionar información a los huéspedes sobre las características de las habitaciones, los servicios de la propiedad. ✓ Cumplimiento de los Estándares de LQA (Leading Hotels of the World)
HABILIDADES Y COMPETENCIAS:
✓ Buenas habilidades de Comunicación ✓ Comunicación empática ✓ Trato amable y servicial ✓ Paciente en la atención telefónica ✓ Proactividad y trabajo en equipo ✓ Ética y responsabilidad ✓ Asertividad, discreción y capacidad organizativa ✓ Enfoque a la Calidad del Servicio
REQUISITOS:
✓ Experiencia en otras centralitas de hoteles de 5*GL ✓ Idioma Castellano y catalán ✓ Inglés nivel avanzado.
✓ Se valorarán otros idiomas:
francés, alemán, japonés, mandarín, árabe. ✓ Usuario de Office ✓ Se valorará conocimiento del programa de Gestión "Tesipro" (blanco).