Guest Service Agent - Madrid, España - Radisson Blu Hotel, Madrid Prado - Rooms

Radisson Blu Hotel, Madrid Prado - Rooms

Empresa verificada

Madrid, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries.

The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.
People are at the core of our business success and future.

Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time.

Together, we make Every Moment Matter.
We are now looking for a

Guest Service Agent to join our dynamic team here at Radisson Hotel Group
We focus on you as a person, your skills, talents, and passion - not only on your resume. Because mindset is what it's all about. And you can grow the rest with us. That's a promise

What We Offer Our Guest Service Agent
We aim to be as good a place to work as we are to stay.

That is why we offer a competitive compensation and benefits package, which includes:

Special rates for our team members, and friends and families while travelling and staying in our hotels
We take our "We grow talent, talent grows us" culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
Fantastic opportunities to progress
Flexible retribution: possibility to have health insurance, transport and nursery vouchers

The Guest Service Agent Role

Our guest relations team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.

Our
Guest Service Agent love the hustle and bustle of life It's not just about checkin and checkout. It's the variety of everything inbetween and being an allrounder
You will be our guests' superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
You will exude patience, empathy and have the personality to host the show
As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department

As

Guest Service Agent , you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do

Qualities We Are Looking For In Our Guest Service Agent

Flexibility and a positive, Yes I Can Attitude
An eye for detail
Is a creative problemsolver
Passionate about creating extraordinary service
Ability to work as part of a team to ensure guest satisfaction
Strong verbal communication skills
Likes having fun at work
Experience in a similar position is beneficial but not essential

The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.

Become part of the world of

Moment Makers, we are looking forward to getting to know you
"Situated in the El Barrio de las Lestras district, the Radisson Blu Hotel Madrid Prado offers a stylish retreat in the heart of the Spanish capital. In addition to its convenient location and striking exterior, each of our 54 Madrid Prado hotel rooms features a sophisticated interior design.

Our guests can enjoy a sophisticated meal at the on-site Cask Restaurant, Bar and Terrace while admiring views of the museum.

Alternatively, they can stay in and order room service, relax in the indoor pool, or with a spa treatment."

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