- Handle incoming user requests B2C through telephone/email
- Log call details and provide timely responses within SLA
- Resolve technical requests/incidents
- Support client's product technical inquiries
- Update customers on status and progress
- Monitor and progress open queries
- Ensure excellent customer satisfaction
- Bilingual level of German and advanced English
- Excellent customer care and communication skills
- Professional experience in customer support
- Ability to manage process changes independently
- Good team player with flexibility and stress resistance
- Adherence to company security rules
- Full-time permanent contract (39 hours/week)
- Rotative dayshifts, Monday to Sunday
- Initial training provided
- Competitive salary + bonus
- Central location in Barcelona
- Referral bonus opportunities
- Career development programs and language classes
-
Operations & Customer Support Representative
hace 4 días
CashSentinel Barcelona, EspañaRejoignez une équipe dynamique et passionnée dans une Fintech active en Europe · **Intro** · Nous sommes une Fintech B2B, basée à Barcelone avec son siège en Suisse, qui développe des technologies de paiement puissantes pour les professionnels dans toute l'Europe, avec l'objecti ...
-
CashSentinel Barcelona, España**Representative** · **Barcelona - CDI - 100% · Rejoignez une équipe dynamique et passionnée dans une Fintech active en Europe **Intro** · Nous sommes une Fintech B2B, basée à Barcelone avec son siège en Suisse, qui développe des technologies · - de paiement puissantes pour les p ...
-
IT Support Representative
hace 3 días
JL Talent Partners Barcelona, EspañaWe're looking for a **German** speaking **Technical Support Specialist** to join our client's team in the beautiful Barcelona · **What you'll do**: · - Solve requests/incidents that require a higher level of technical knowledge · - Support technical enquires and manage incidents ...
-
Customer Support Representative
hace 4 días
PayFit España Barcelona, EspañaDescripción del puesto · ¿Quieres ayudarnos a revolucionar el futuro del trabajo? Si esto te suena a un viaje en el que quieres embarcarte, puede que tengamos el puesto adecuado para ti · PayFit es una solución intuitiva de gestión de nóminas y empleados basada en la nube y dise ...
-
Partner Support Representative
hace 1 semana
David Kennedy Recruitment Barcelona, EspañaDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a French speaking Partner Support Representative for their Barcelona office. · Position: Partner Support Representative · Location: Barcelona, Spain · Employment type: Full-time ...
-
Customer Support Representative
hace 6 días
HireOn Ltd Barcelona, EspañaHireOn Recruitment Recruitment is working with a leading multinational technology business that is looking to recruit a Turkish speaking Customer Support Agent for their offices in Lisbon. · **European nationality mandatory.** · Position: Customer Support Agent · Location: Lisbon ...
-
Technical Support Representative
hace 1 semana
JUJUR Barcelona, EspañaPosition: Dutch Technical Support Representative · Location: Barcelona, Spain · Employment type: Full-time · Remuneration: Base salary · **DUTIES AND RESPONSIBILITIES**: · - Address requests and incidents that demand a higher level of technical expertise · - Advance and close ser ...
-
Partner Support Representative
hace 4 días
JUJUR Barcelona, EspañaPosition: French - Partner Support Representative · Location: Barcelona, Spain · Employment type: Full-time · Remuneration: Base salary + bonuses · **DUTIES AND RESPONSIBILITIES**: · - Responsible for ensuring the company's product in their assigned market is competitive, attract ...
-
Technical Support Representative
hace 1 semana
Foundever España Barcelona, EspañaWe are looking for a Technical Customer Support Representative Renewable Energy to provide high-level customer support for our client, who is a leading global specialist in systems and solutions for photovoltaic technology and renewable energy. · In this occasion, we are looking ...
-
Partner Support Representative
hace 3 días
Webhelp Barcelona, España**Location** · - Barcelona, Spain**Language** · - French*** · **Description**: · Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. · We are looking for a** French-spea ...
-
Sales Support Representative
hace 1 semana
Buscoresi Barcelona, EspañaHello · At Buscoresi we're looking for a new Sales Development Representative - Spanish Market to help us become the industry standard for student housing in Europe. · Looking for an exciting challenge to be a part of? · Tasks · - To plan, execute and track the entire sales cycle ...
-
Technical Support Representative
hace 4 días
David Kennedy Recruitment Barcelona, EspañaDavid Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Representative in Barcelona. · Position: Technical Support Representative · Location: Barcelona, Spain · Employment type: Full ...
-
Partner Support Representative
hace 2 días
Ingram Micro Barcelona, España**Description** · **Company Sizzle**: · Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world's largest technology distributor with op ...
-
Customer Support Representative
hace 3 días
CPM Barcelona, España**Description**: · **Our Client** · **We Care**: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service. · **We ́re Curious**: Proactive approach to problem-solving and a "can do" attitude. · **We Achieve ...
-
Partner Support Representative
hace 1 semana
Ingram Micro Barcelona, EspañaIt's fun to work in a company where people truly BELIEVE in what they're doing · **Job Description**: · Do you crave the creativity and freedom of a start-up but the stability of a large, established company? Are you seeking the autonomy to take risks, make decisions and drive bu ...
-
Customer Support Representative
hace 2 días
CPM International Barcelona, España**Our Client** · **We Care**: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service. · **We ́re Curious**: Proactive approach to problem-solving and a "can do" attitude. · **We Achieve Together**: Strong ...
-
Customer Support Representative
hace 1 semana
Ingram Micro Barcelona, EspañaIt's fun to work in a company where people truly BELIEVE in what they're doing · **Job Description**: · It's fun to work in a company where people truly BELIEVE in what they're doing- Ingram Micro is the business behind the world's brands reaching nearly 90 percent of the world's ...
-
Customer Support Representative
hace 1 semana
Ingram Micro Barcelona, EspañaIt's fun to work in a company where people truly BELIEVE in what they're doing · **Job Description**: · It's fun to work in a company where people truly BELIEVE in what they're doing · - Ingram Micro is the business behind the world's brands reaching nearly 90 percent of the worl ...
-
Partner Support Representative
hace 4 días
Ingram Micro Barcelona, España**Description** · Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world's largest technology distributor with operations in 64 countri ...
-
German IT Support Representative
hace 1 semana
JL Talent Partners Barcelona, EspañaWe're looking for a **German** speaking **Technical Support Specialist** to join our client's team in the beautiful Barcelona · **What you'll do**: · - Solve requests/incidents that require a higher level of technical knowledge · - Support technical enquires and manage incidents ...
German speaking Customer Support Representative to Barcelona - Nordic Jobs Worldwide
Descripción
We are seeking German-speaking Customer Support Agents in sunny Barcelona! Join our team and work with top 500 companies in IT, telecommunications, ecommerce, automotive, and financial services. Be part of a multicultural environment with employees from over 29 nationalities. Enjoy modern offices and a dynamic, youthful approach with genuine career growth opportunities.
Requirements:
Offer:
If this sounds like you, apply now! Don't worry if you don't meet every requirement; we strive to find the right fit for you. Multilingual Jobs Worldwide is a top recruitment agency, connecting talent and opportunities across Europe. Join us in Barcelona and be part of our diverse and exciting team!