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    German speaking Customer Support Representative to Barcelona - Nordic Jobs Worldwide

    Nordic Jobs Worldwide background
    De jornada completa
    Descripción

    We are seeking German-speaking Customer Support Agents in sunny Barcelona! Join our team and work with top 500 companies in IT, telecommunications, ecommerce, automotive, and financial services. Be part of a multicultural environment with employees from over 29 nationalities. Enjoy modern offices and a dynamic, youthful approach with genuine career growth opportunities.

    • Handle incoming user requests B2C through telephone/email
    • Log call details and provide timely responses within SLA
    • Resolve technical requests/incidents
    • Support client's product technical inquiries
    • Update customers on status and progress
    • Monitor and progress open queries
    • Ensure excellent customer satisfaction

    Requirements:

    • Bilingual level of German and advanced English
    • Excellent customer care and communication skills
    • Professional experience in customer support
    • Ability to manage process changes independently
    • Good team player with flexibility and stress resistance
    • Adherence to company security rules

    Offer:

    • Full-time permanent contract (39 hours/week)
    • Rotative dayshifts, Monday to Sunday
    • Initial training provided
    • Competitive salary + bonus
    • Central location in Barcelona
    • Referral bonus opportunities
    • Career development programs and language classes

    If this sounds like you, apply now! Don't worry if you don't meet every requirement; we strive to find the right fit for you. Multilingual Jobs Worldwide is a top recruitment agency, connecting talent and opportunities across Europe. Join us in Barcelona and be part of our diverse and exciting team!



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