- You will develop a deep understanding of our customers' business goals, objectives, and challenges to effectively guide them towards achieving success with our products and services.
- You will be the main point of contact and trusted advisor for our named accounts, building strong relationships with key stakeholders and decision-makers.
- Proactively engage with customers to understand their needs, provide product education, and offer strategic recommendations to drive adoption.
- Collaborate cross-functionally with Sales, Product, and Support teams to ensure seamless onboarding, implementation, and ongoing support for our customers.
- Conduct regular business reviews and performance assessments to track customer satisfaction, identify areas for improvement, and develop action plans to address any issues or concerns.
- Be an advocate for our customers within the company, championing their needs to influence product roadmap and enhancements.
- Monitor customer health metrics, usage patterns, and engagement levels to identify opportunities for upselling, cross-selling, and expansion.
- Stay up-to-date with industry trends, best practices, and competitive landscape to provide strategic insights and recommendations to our customers.
- 3 year of of professional working experience in customer success, account management, or a similar customer-facing role
- Strong interpersonal and communication skills, with the ability to build trust with customers at all levels.
- Excellent problem-solving and a data-driven mindset to interpret customer metrics and make informed decisions.
- business fluency in English
- Results-oriented mindset with a focus on driving customer satisfaction, retention, and revenue growth.
- Ability to work independently, manage multiple priorities
-
Customer Success Manager
Encontrado en: Talent ES C2 - hace 6 días
Noatum Logistics Barcelona, España CompletaDescripción · Noatum es una multinacional líder en servicios marítimos, logísticos y portuarios reconocida por sus más de 50 años de actividad, su excelencia en el servicio y su personal especializado. · Noatum ofrece servicios tanto a armadores y operadores de buques como a exp ...
-
CUSTOMER SUCCESS MANAGER
Encontrado en: beBee S2 ES - hace 4 días
Adeas HR Barcelona, España De jornada completaCompañía dinámica, especializada en ofrecer servicios educativos a través de las tecnologías de información y la comunicación (TIC), selecciona para sus oficinas de Barcelona a un/a: · Customer Success Manager · Con experiencia comprobada en la gestión en un entorno altamente di ...
-
Customer Success Manager
Encontrado en: YadaJobs ES C2 - hace 14 horas
Qualifio SA Barcelona, EspañaWe grow passionate communities. · Are you passionate about digital marketing? At Qualifio, you can make it your career. We strongly believe in creating a work environment that puts people first, where human values guide important decisions. We empower our team to grow personally ...
-
Customer Success Manager
Encontrado en: Buscojobs ES C2 - hace 6 días
Join Our Team Barcelona, EspañaIt's with that in mind that Beyond is looking to add Customer Success Manager to join our growing Customer Experience Team in Europe. Reporting to the Manager, Customer Success, we've recently built out a new pooled service offering for our SMB clients and you will be a key asset ...
-
Customer Success Manager
Encontrado en: Buscojobs ES C2 - hace 1 día
Autodesk, Inc. Barcelona, EspañaWe are seeking a customer-centric individual to join our team as a Customer Success Manager (CSM) for our named accounts. As a CSM, you will ensure the success and satisfaction of our key customers, driving their adoption and expansion, contributing to their long-term retention a ...
-
Customer Success Manager
Encontrado en: Jooble ES C2 - hace 14 horas
Autodesk, Inc. Barcelona, EspañaWe are seeking a customer-centric individual to join our team as a Customer Success Manager (CSM) for our named accounts. As a CSM, you will ensure the success and satisfaction of our key customers, driving their adoption and expansion, contributing to their long-term retention a ...
-
Customer Success Manager
Encontrado en: Buscojobs ES C2 - hace 4 días
Finlay James, Incorporated Barcelona, EspañaRole: Customer Success Manager Location: Barcelona or Madrid – commute to Paris once a month (expensed)Salary: €40,000 + BonusThe Company:Influencer Marketing SaaS companyNamed in Financial Times as one of the fastest growing companies in EuropeProfitable company showing yearly g ...
-
Customer Success Manager
Encontrado en: Talent ES C2 - hace 2 días
MongoDB Barcelona, EspañaWe are looking for a motivated, hardworking and hands-on Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services. · Individuals in this role have a passion for technology and the ambition to dive head-first int ...
-
Customer Success Manager
Encontrado en: Buscojobs ES C2 - hace 4 días
1191 Amadeus Hospitality Europe, S.L.U. Barcelona, EspañaThe Customers Success Manager (CSM) is the customer advocate within Amadeus and serves as the primary point-of-contact for an assigned portfolio of customers. The objective of the CSM is to understand client needs/objectives, develop strategies and work in unison with our interna ...
-
Client Success Manager
Encontrado en: Talent ES C2 - hace 2 días
Gartner Barcelona, España De jornada completaClient Success Manager - Spanish Speaking · Egham, UK or Barcelona, Spain · About the role: · The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partn ...
-
Customer Success Manager
Encontrado en: Talent ES C2 - hace 1 día
MongoDB Barcelona, EspañaThe role: · We are looking for a motivated, hardworking and hands-on Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services. · Individuals in this role have a passion for technology and the ambition to dive he ...
-
Client Success Manager
Encontrado en: Buscojobs ES C2 - hace 6 días
Gartner Barcelona, EspañaClient Success Manager - Spanish Speaking Egham, UK or Barcelona, Spain About the role: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring ...
-
Customer Success Manager
Encontrado en: beBee S2 ES - hace 5 días
Autodesk Barcelona, España Paid WorkJob Requisition ID # · 24WD76012 · We are seeking a customer-centric individual to join our team as a Customer Success Manager (CSM) for our named accounts. As a CSM, you will ensure the success and satisfaction of our key customers, driving their adoption and expansion, contribu ...
-
Customer Success Manager
Encontrado en: Buscojobs ES C2 - hace 8 horas
Revenue Analytics Barcelona, EspañaTravel & Hospitality Vertical – Customer Strategy & Success / Full-time / Hybrid LinkedIn profile Loading We'll share your profile. The jobposter may use it for jobs withother companies. Learn more Let us know what pronouns you use so that we can address you correctly Current com ...
-
Customer Success Manager
Encontrado en: Buscojobs ES C2 - hace 2 días
Revenue Analytics Barcelona, EspañaTravel & Hospitality Vertical – Customer Strategy & Success / · Full-time / · Hybrid · LinkedIn profile · Loading · We'll share your profile. The job · poster may use it for jobs with · other companies. Learn more · Let us know what pronouns you use so that we can address y ...
-
Senior Client Success Manager
Encontrado en: Jooble UK O C2 - hace 14 horas
Gartner Barcelona, EspañaSenior Client Success Manager - Global Enterprises - German Speaking · Egham, UK or Barcelona, Spain · About the role: · The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of cli ...
-
Enterprise Customer Success Manager
Encontrado en: Buscojobs ES C2 - hace 8 horas
Aftership Ltd. Barcelona, EspañaAbout Us AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world's best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 17,000 eCommerce retailers like Amazon, Harry's and Kylie Cosmetics, Afte ...
-
Senior Client Success Manager
Encontrado en: Buscojobs ES C2 - hace 2 días
Gartner Barcelona, EspañaSenior Client Success Manager - Global Enterprises - German Speaking Egham, UK or Barcelona, Spain About the role: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with ...
-
Junior Customer Success Manager
Encontrado en: Buscojobs ES C2 - hace 1 día
Sita Barcelona, EspañaOverviewOverview As a Junior Customer Success Manager your goal will be to advise and guide customers on standard Service Management activities leading to client success throughout the customer relationship lifecycle. A key aspect of the role would be to form a relationship of tr ...
-
Job In Germany: Customer Success Manager
Encontrado en: Talent DE 2 C2 - hace 8 horas
Jacando Gmbh Barcelona, España2nd-Level-Support, HR Software, Software as a Service, Digitalisierung, Usability, CRM Customer Success Manager (m/f/d) with focus on onboarding HR software Job description Who we are As an HR software company with a professional start-up character, we currently employ around 40 ...
Customer Success Manager - Barcelona, España - Autodesk
Descripción
Job Requisition ID #
24WD76012We are seeking a customer-centric individual to join our team as a Customer Success Manager (CSM) for our named accounts. As a CSM, you will ensure the success and satisfaction of our key customers, driving their adoption and expansion, contributing to their long-term retention and growth. You will report into the Manager of Customer Success and work in a hybrid environment.
Responsibilities:
Qualifications:
Learn More
About Autodesk
Welcome to Autodesk Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us
Salary transparency
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package. Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here:
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).