Trabajos
>
Barcelona

    Junior Service Desk Technician - Barcelona, España - Adevinta

    Adevinta
    Adevinta Barcelona, España

    hace 4 días

    Adevinta background
    De jornada completa
    Descripción

    Here is an exciting opportunity to launch your IT career We are seeking a proactive and enthusiastic (Junior) IT Service Desk Technician to join our growing team. You'll be part of a global team of 25-30 people distributed in 5 locations around Europe, reporting to the Service Desk Lead as part of the Enabling Platforms and Shared Services department.

    You'll be the first line of defence for our users, providing technical support and fostering a positive user experience. With us you'll work alongside experienced professionals, gaining valuable skills in a tech environment.

    This is an on site job with flexible hours. Business travel to one of our smaller offices may be expected from time to time.

    What you'll do:

  • Provide first-line support for IT issues via tickets or in person
  • Resolve incidents and fulfill requests to minimize user downtime (e.g. passwords, software, access)
  • Help in triage incoming requests and escalating complex issues to senior team members.
  • Document troubleshooting steps and resolutions in our knowledge base to facilitate future problem-solving in our ticketing system.
  • Collaborate with other IT teams to ensure seamless end-user computing service delivery.
  • Participate in global and local IT projects to improve our customer experience and/automate recurring task.
  • Participate in ongoing training to enhance technical skills and stay updated on emerging technologies.

    Who you are:

  • Bachelor's degree in Computer Science, Information Technology or related field.
  • 1+ years of experience in a technical support role or customer service environment.
  • Focus on delivering outstanding customer service.
  • Familiarity with both Apple and Windows operating systems and hardware (printer and videoconferencing support).
  • Desirable basic understanding of ITIL principles, incident management and request fulfilment.
  • Oriented to follow established procedures, e.g., first experiences with ITSM tooling like Assyst, Servicenow, Freshworks or similar.
  • Good problem-solving skills to determine the source of a problem and find a solution
  • Excellent English language skills, spoken and written. Local language in the country of application is a prerequisite for the role.

  • Forcontact Europe SA

    IT Help Desk Technician

    hace 6 días

    Forcontact Europe SA Barcelona, España

    **Job brief**: · We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. · An excellent Help desk technician must have good technical ...

  • Adevinta

    Service Desk Technician

    hace 7 horas

    Adevinta Barcelona, España

    We're Adevinta, a global leader in digital marketplaces. Our household name brands, including Marktplaats in the Netherlands, in Germany and leboncoin in France, reach hundreds of millions of people every month. · We're all about matchmaking, and our sites help people find whate ...

  • Adevinta

    Junior Service Desk Technician

    hace 7 horas

    Adevinta Barcelona, España

    We're Adevinta, a global leader in digital marketplaces. Our household name brands, including Marktplaats in the Netherlands, in Germany and leboncoin in France, reach hundreds of millions of people every month. · We're all about matchmaking, and our sites help people find whate ...

  • Webhelp

    Spanish Speaking Service Desk Systems L2 Technician

    hace 5 días

    Webhelp Barcelona, España

    **Location** · - Barcelona, Spain**Language** · - Spanish*** · **Description**: · **Why join us** · Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. · We are looking for a** Spani ...

  • Adevinta

    Service Desk Technician

    hace 4 días

    Adevinta Barcelona, España De jornada completa

    We're seeking an experienced IT Service Desk Technician to join our newly created, growing team. You'll be part of a global team of 25-30 people distributed in 5 locations around Europe, reporting to the Service Desk Lead as part of the Enabling Platforms and Shared Services depa ...

  • Quirónprevención

    14173/ Administrativo/a de Rrhh

    hace 7 horas

    Quirónprevención Barcelona, España

    En Quirónprevención, buscamos contar con el mejor talento, el tuyo. Queremos que formes parte de un proyecto que piensa a lo grande, en expansión y que tiene siempre presente al cliente, tanto interno como externo, como objetivo principal. · En el departamento de Recursos Humanos ...

  • Aspire

    Helpdesk Support Technician

    hace 2 días

    Aspire Barcelona, España

    **Helpdesk Support Technician - Hybrid - Barcelona** · **We are hiring at T-Innova for a Helpdesk Support Technician to join our team in Barcelona** · **Our mission is to grow and strengthen the Help Desk Support Team in order to ensure we have a strong Help Desk Support function ...

  • Teleperformance Spain

    IT Helpdesk with Spanish and English

    hace 1 semana

    Teleperformance Spain Barcelona, España

    Teleperformance Spain, with more than 4,700 employees in 10 sites is looking IT Helpdeskto join our big team in Barcelona. · **Key Responsibilities**: · - Assignment of the priority of tickets in the Help Desk tool. · - Opening of incidents and requests to customer technical supp ...

  • ESTABLISHMENT LABS

    IT Technician

    hace 7 horas

    ESTABLISHMENT LABS Barcelona, España

    Establishment Labs is changing the breast aesthetics and reconstruction industry by designing, developing, and manufacturing an innovative portfolio of advanced breast health and wellness products branded as Motiva. · We are seeking an skilled and motivated IT Technician to join ...

  • BCD Travel Corporate

    IT Service Desk Agent

    hace 1 semana

    BCD Travel Corporate Barcelona, España

    **Our people are some of the best in the industry. Do you have what it takes to join us?** · **IT Service Desk Agent **(Remote)** · - Full time, Spain_ · As the IT Service Desk Technician, you will represent the ICT Organization as a member of the IT Service Desk for Europe deliv ...

  • JLL

    Building Technician

    hace 5 días

    JLL Barcelona, España

    JLL supports the Whole You, personally and professionally. · We are looking for a Building Technician for our Integrated Facility Management business line. · About JLL · We're JLL. We're a professional services and investment management firm specializing in real estate. We help o ...

  • leadtech

    IT Helpdesk Technician

    hace 1 semana

    leadtech Barcelona, España

    Life is too short to work for a boring company, so why don't you join us? We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. · A ...

  • CREAL

    Outreach Staff for Amr-educare Project

    hace 5 días

    CREAL Barcelona, España

    **Descripción**: · The Barcelona Institute for Global Health (ISGlobal) is a cutting-edge institute addressing global public health challenges through research, translation into policy and education. ISGlobal has a broad portfolio in communicable and non-communicable diseases inc ...

  • TD SYNNEX

    Level 2 Support

    hace 3 días

    TD SYNNEX Barcelona, España

    **Job Description**: · **Job Purpose**: · Responsible for 2nd level partner and end customer managed and support services within the EMEA region. This position works closely with the Line 1 Service Desk, as well as other delivery teams for incident resolution and service request ...

  • Criteo

    Workplace Coordinator Barcelona

    hace 3 días

    Criteo Barcelona, España

    **What You'll Do**: · As part of the Criteo Workplace team (WP), the Workplace Coordinator (France), will be part of a team and develop, focusing on soft services, while working side by side with vendors, partners (landlords) to ensure smooth day-to-day operations in our Barcelon ...

  • Hola Consultores, SL

    Service Delivery

    hace 1 semana

    Hola Consultores, SL Barcelona, España

    **Your mission**: · **_ Hola Consultores, S.L_** somos una empresa especializada en la provisión de Servicios TIC e Ingeniería para la gestión empresarial. Trabajamos diseñando soluciones a medida de las necesidades de nuestros clientes. · - Somos una empresa 2.0 innovadora donde ...

  • CREAL

    Technical Staff for The Amr-educare Project

    hace 5 días

    CREAL Barcelona, España

    **Descripción**: · The Barcelona Institute for Global Health (ISGlobal) is a cutting-edge institute addressing global public health challenges through research, translation into policy and education. ISGlobal has a broad portfolio in communicable and non-communicable diseases inc ...

  • BOREAS Energie GmbH

    IT-Supportmitarbeiter/in, IT-Mitarbeiter/in,IT-Supportspezialist/in

    hace 1 semana

    BOREAS Energie GmbH Barcelona, España

    IT-Support, Microsoft Exchange, Active Directory, IT,Betriebssysteme, Cloud Computing, IT-Service, Microsoft Office 365,Printserver, Hardware, Systemadministration BOREAS · As a modernenergy service provider with more than 200 employees, BOREAS hasbeen planning, building, financ ...

  • Criteo

    Workplace Coordinator Barcelona

    hace 22 horas

    Criteo Barcelona, España

    As part of the Criteo Workplace team (WP), the Workplace Coordinator (France), will be part of a team and develop, focusing on soft services, while working side by side with vendors, partners (landlords) to ensure smooth day-to-day operations in our Barcelona office. · This is a ...

  • Sdi Digital Group

    Network Security Engineer

    hace 2 días

    Sdi Digital Group Barcelona, España

    Want to be a part of our team? The Network Security Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. · Through preemptive service incident and resolution activities, as well as product revie ...