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    Technical Service Specialist - Madrid, España - Abbott Laboratories

    Abbott Laboratories
    Abbott Laboratories Madrid, España

    hace 3 semanas

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    Descripción
    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

    Working at AbbottAt Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life.

    You Will Have Access To- Career development with an international company where you can grow the career you dream of.- A company named one of the most admired companies in the world by Fortune.- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.


    Position:
    Technical Service Specialist - MELILLAPrimary Objective of


    Position:

    • The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations

    Major Accountabilities:

    • Provide first line service to Abbott Ambassadors (service interventions requiring less than 4 hours labor time)
    • Schedule and perform planned maintenance (PM) activities
    • Assist with instrument installations and deinstallations
    • Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district

    Education:

    • Bachelors degree or equivalent experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.

    Background:

    • Proven track record in a similar position supported by management and customer references. 2 to 3 years of experience minimun.
    • Successful engagement with customers, specifically lab staff.
    • Technical expert for product line responsibility.
    • Strong communication skills.
    • Ability to identify and drive resolution of issues.
    • Strong experience in use of analytical tools and softwareImpact of position.
    • Perform planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations.

    Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

    Abbott is an Equal Opportunity Employer, committed to employee diversity.
    Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal
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