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    Landlord Support Agent - Barcelona, España - Homelike Internet GmbH

    Homelike Internet GmbH
    Homelike Internet GmbH Barcelona, España

    hace 1 semana

    Default job background
    CDI
    Descripción

    We are looking for an empathetic and problem-solving new colleague to join our Landlord Support Team.

    The position is based in the area of Barcelona, Spain. You have the chance to work from our co-working office or remotely.

    Tasks

    How you are part of our success story:

    • You are the first line of contact for our suppliers answering all the questions and taking care of their account-related requests
    • You support key account management in organizational, administrative and operational day-to-day business
    • You take responsibility for the requests of Key Account Managers and external partners
    • You take over the communication between the different departments in order to solve the requests of the landlords quickly and efficiently
    • You will report directly to the Head of Sales & Strategy and will be surrounded by senior experts in the industry

    Requirements

    What you need to convince us:

    • You are business fluent in English and French
    • Independence, strong communication skills and willingness to take on responsibility are your distinguishing features
    • You keep a cool head even in stressful situations and have the necessary sensitivity to find a solution for every problem
    • Ideally, you have professional experience in customer service or a similar position

    Benefits

    What you can expect from your Homelike journey:

    Work-Life-Balance

    • Flexible Working: Choose your work arrangement and work either entirely remotely or from our modern office hubs (currently in Cologne and London).
    • Trust Working Hours: Structure your day based on your team and individual preferences.
    • Workation: Work from anywhere up to 60 days per calendar year.
    • 30 Paid Vacation Days: Benefit from 30 paid vacation days per year, in addition to public holidays.
    • Additional Day Off: Make use of an extra day off for life events such as marriage or moving houses.

    Learning & Development

    • Homelike Academy: Develop new skills by participating in monthly internal training academies moderated by Homelike ́s experts.
    • 360° Feedback: Receive regular and/or holistic feedback from your manager, peers and stakeholders for your professional growth.
    • Team Shadows: Gain interesting insights and exposure by shadowing different departments.
    • Exclusive Top Talent Program: Become part of the top talent program with exclusive personal development access to accelerate your growth career progression within Homelike.
    • External Guest Speakers: Broaden your perspectives and network with industry experts, or influential individuals from outside the company.

    Modern Culture

    • Global Talent Team: Join a diverse global team with 20+ nationalities based in 7 countries around the globe.
    • Entrepreneurial Empowerment: Contribute your ideas and make a substantial impact on the product and the company's success.
    • Agile Mindset: Be part of tech-driven solutions and a flexible way of thinking that enables people to react quickly and adapt to changing situations.
    • Company & Team Events: Enjoy monthly after-work gatherings in Cologne/London, remote team activities and bigger company events, fostering team belongingness and connection.
    • Talent Engagement: Get involved in different learning groups or guilds to strengthen relationships outside the work setting.

    We are Homelike, a young and dynamic proptech start-up and the leading marketplace for long-term business apartments.

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