- Empower team performance to meet sales objectives
- Motivate and coach your team
- Control and drive KPIs
- Reporting to the management and weekly review calls with managers
- Organize regular meetings to give feedback on team performance, upcoming changes
- Maintain contact with the customer regarding cases
- Call Monitoring/ call coaching
- Fluent English and German
- Results and success orientated
- Previous management experience in a call centre
- Ability to handle high volumes of work under pressure
- Excellent problem solving and decision-making capabilities
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IT Jobs Worldwide Barcelona, EspañaFrench Speaking Supervisor in the Tech Industry in Barcelona, Spain · **Job details**: · **Location** · Barcelona · **Discipline** · - Sales**Reference** · 35871 · **Contact Name** · Laura Montiel · **Job description**: · Superviseur · Notre partenaire recherche un superviseur po ...
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Webhelp Barcelona, EspañaAre you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. · We are looking for a Spanish-speaking Supervisor - (On-site) to join one of our exciting projects. · What we offer ...
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Concentrix Barcelona, España De jornada completaAre you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.We are looking for a Dutch-speaking Supervisor - (On-site) to join one of our exciting projects. What we offer youYou will be tr ...
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Concentrix Barcelona, España De jornada completa: Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day. · We are looking for a Dutch-speaking Supervisor - (On-site) to join one of our exciting projects. · What we offer you · You ...
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Agente de Servicio Al Cliente
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Webhelp Barcelona, España**Customer Service/Support** · **Location** · - Barcelona, Spain**Language** · - Spanish*** · **Description**: · ¿Te entusiasma crear experiências memorables? Entonces únete a nosotros en **Concentrix** y trabaja con gente enérgica que se esfuerza por disfrutar cada día. · Buscam ...
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Recruitment Direct Ltd Barcelona, España**Hebrew Speaking Customer Representative** · **Barcelona, Spain** · Basic Gross Salary €22,500 + up to €1200 a year bonus · Our client is recruiting for Hebrew speakers to work on behalf of their client, shifts on a rotational basic Monday to Saturday between the hours of 9am to ...
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Order to Cash Supervisor with Native Level of French
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Talent Search People Barcelona, EspañaPerfiles Ciberseguridad · De duración indefinida · Barcelona, Spain · Completa · Salario competitivo · - Incorporación inmediata · **¿Dónde trabajarás?**: · Our client is an international company located in the heart of Barcelona. · **¿Qué harás?**: · - As an Order to Cash Superv ...
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German-speaking Customer Representative
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City Job Offers Barcelona, EspañaAre you a native German speaker and want to live in Barcelona? · We are looking for German speakers to provide quality Customer Service for an important company in Barcelona. · **German-speaking Customer Service Agent in Barcelona** · **Your profile**: · - Your first language is ...
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Commercial Agent
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BSP executive Barcelona, España**¿Dónde trabajarás?**: · The client is an outsourcing French company (operating as a call center) located in Barcelona, with more than 16 production sites over different countries. · **¿Qué harás?**: · You will be a sales agent and you will have to give assistance for the French ...
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French-speaking Customer Service Agent in The
hace 5 días
City Job Offers Barcelona, EspañaAre you fluent in French and passionate about the sports retail industry? Embrace the chance to live and work in Barcelona We're on the lookout for enthusiastic French-speaking Customer Service Agents to enhance our team, offering an innovative experience in the sports retail sec ...
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City Job Offers Barcelona, EspañaAre you fluent in German and have a flair for fashion, dreaming of living in the lively city of Barcelona? We invite you to be part of our team, where fashion-forward thinking and customer service excellence merge We're seeking passionate German-speaking Customer Service Agents t ...
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City Job Offers Barcelona, EspañaAre you a German speaker with a passion for fashion and a desire to live in the vibrant city of Barcelona? Join a dynamic team where we make every day an enjoyable experience We're on the lookout for enthusiastic individuals to fill the role of German-speaking Customer Service Ag ...
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City Job Offers Barcelona, EspañaAre you fluent in Dutch and have a flair for fashion, dreaming of living in the lively city of Barcelona? We invite you to be part of our team, where fashion-forward thinking and customer service excellence merge We're seeking passionate Dutch-speaking Customer Service Agents to ...
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Supervisor (French)
hace 5 días
David Kennedy Recruitment Barcelona, EspañaDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a French speaking Supervisor for their Barcelona office. · Position: Supervisor · Location: Barcelona, Spain · Employment type: Full-time · Remuneration: Base salary + bonuses. ...
German speaking Supervisor - Barcelona, España - Talingual
Descripción
The Company
Our client is a multinational business process outsourcing and consultancy company with over employees in 50+ countries serving over 1300 brands. With a blend of online and digital technology, this firm uses the skills of their people to create loyalty building customer and client relationships worldwide. For their office in Barcelona we are now looking for a German speaking Supervisor.
The Role
As a supervisor you will liaise with the external client as well as with the internal operational team. Your task is to create a stimulating work environment to continually increase the improvement and results of your team. You will work closely with your team to improve individual and department KPI performance. It will be your responsibility to analyse performances and make sure your team has the tools and knowledge they need to deliver their targets. Coaching, training and motivating your team will be a big part of your job.
Responsibilities
Requirements
About Talingual
As a job-seeker you can benefit from Talingual's extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at
About Company
Talingual is a specialist multilingual recruitment agency. We find language talent for our clients across Europe, the Middle East, Africa and Asia. We work closely with our candidates to ensure they are well informed and prepared to transition into their new roles.
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