German-speaking Customer Service Agent at a Fashion - Barcelona, España - City Job Offers
Descripción
Are you fluent in German and have a flair for fashion, dreaming of living in the lively city of Barcelona? We invite you to be part of our team, where fashion-forward thinking and customer service excellence merge We're seeking passionate German-speaking Customer Service Agents to contribute to a renowned project in the fashion retail industry.
German-speaking Customer Service Agent at a Prominent Fashion Retail Brand:
This brand, a leading figure in the global fashion retail sector, originated in the late 20th century and is celebrated for its trend-setting designs and contribution to modern fashion.
Known for its sophisticated and contemporary style, the brand has made a significant mark in the fashion world, bringing innovative and stylish apparel to customers worldwide.
Your Profile:
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Proficiency in German and English
:
- Knowledge of IT platforms, tools, and apps, with Windows/MS Office skills being advantageous.
- A customerfirst approach with a keen eye for fashion.
- Strong listening abilities and problemsolving skills.
- Independent work ethic, adaptable and a collaborative team spirit.
Your Responsibilities:
- Rapidly absorb information about our range of fashion products and services.
- Accurately record call details in management systems, ensuring solutions meet our service level agreements.
- Keep abreast of the latest in service, product knowledge, and fashion trends.
- Support your team members and engage in collaborative projects with supervisors.
- Participate actively in team meetings, fostering a constructive and inclusive workplace.
Perks & Benefits:
- Fulltime contract.
- Competitive salary with potential for performancerelated bonuses.
- A dynamic, multicultural team environment.
- Assistance with relocation and a comprehensive welcome package.
- Comprehensive training on company policies and project specifics.
- Career advancement opportunities and access to further training.
- Referral bonuses through our "Friends Hunting" program.
Location & Environment:
- Based in the heart of Barcelona, renowned for its vibrant culture, architecture, and sunny climate.
- Work amidst some of the industry's most forwardthinking digital technologies and strategies.
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