- Objective setting, performance management and development of the team
- Create a highly engaged environment for the team, and working in close collaboration with stakeholders
- Support the wider CX teams and local management with expertise on issue resolution, legal support, and where needed liaising with our Legal and Financial departments to gain positive outcomes.
- Ensure our ways of working our in line with internal processes, and are lean and efficient.
- Recommend solutions to management, initiating and pursuing appropriate claims prevention measures and corrective actions internally and with our external customers
- Support the team with enhancing awareness, governance, the needed tools and training material to enhance their ways of working
- Challenge the status quo and look for opportunities to streamline and improve our ways of working, locally, with region, and with global
- Leader mentality and entrepreneurship
- Experience in shipping or logistics sector.
- Experience with claims handling/legal combined with customer service is a bonus
- Bachelor's or Master's degree (legal focus preferred)
- Strong verbal and written communication skills.
- Curiosity and willingness to challenge the status quo
- Ability to structure, conduct and facilitate analytical problem solving at a high level
- High degree of empathy, assertiveness, diplomacy, independence and willingness to help others.
-
Claims Manager
hace 6 días
The Cigna Group Madrid, España OTHERThe job profile for this position is Claims Manager, which is a Band 4 Management Career Track Role.Excited to grow your career? · We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our o ...
-
Area Claims Manager
hace 6 días
Damco Spain SL EspañaAs South West Europe Area Claims Manager you would have opportunity to lead and develop a team of experienced claims handlers located across the Area ( located in Spain, France and Morocco). · The role is posted as preferred location Madrid, however there is opportunity to opera ...
-
Costs and Claims Manager
hace 19 horas
Hyper Recruitment Solutions Ltd EspañaWe are currently looking for a Costs and Claims Manager to join a Life Sciences company based in the Asturias, Spain area. As the Costs and Claims Manager you will be responsible for following all systems to manage / track purchase orders and goods receipts, responsible for manag ...
-
Cost and Claims Manager
hace 6 días
Orion Group Spain, EspañaCost & Claims Manager - New Energy Project (Northern Spain) · Are you a detail-oriented Cost & Claims professional with a passion for new energy projects? Do you thrive in a fast-paced environment and enjoy collaborating with a cross-functional team? If so, we have the perfect op ...
-
Regional Coordinator for Supplier Claim Management
hace 1 semana
Siemens Gamesa Madrid, España De jornada completaIt takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. · The Regional Claim Coordinator (RCC) is the focal point to be informed of regiona ...
-
Claims Associate Representative
hace 3 días
Cigna Madrid, EspañaIDENTIFICACIÓN · **Título de puesto**: Claims Associate Representative · **Banda**: 1 · **Entidad**: Cigna España · **Ubicación**: Madrid, Pozuelo de Alarcón · **Modalidad**: Semi-presencial. Modalidad Híbrida. · **Reporta a**: Claims Member Supervisor - Claims Manager · DESCRIPC ...
-
Tramitador/a Senior Autos con Experiencia en
hace 3 días
Marsh Madrid, EspañaMarsh es el líder global en consultoría de riesgos y correduría de seguros. Con más de empleados que trabajan en equipo para dar servicio a sus clientes en más de 130 países, Pertenece al Grupo Marsh McLennan (NSYE: MMC), un equipo global de empresas de servicios profesionales, q ...
-
Prácticas Remuneradas Community Manager, Contenido
hace 1 semana
Intimina Madrid, EspañaTe gustan las Redes Sociales? ¿Te crispa ver en una publicación de Instagram una web donde no se puede clicar? ¿Estás al tanto de todas las tendencias que suceden en las redes sociales? ¿Odias las faltas de ortografía? Si a todo esto la respuesta es SÍ, sigue leyendo · En INTIMIN ...
-
Sr. Casualty Claims Adjuster
hace 1 semana
AIG Madrid, EspañaCasualty Claims Adjuster · Who we are · American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, ...
-
Casualty Claims Adjuster
hace 1 semana
AIG Madrid, EspañaWho we are · American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial service ...
-
Business Analyst
hace 3 días
Everest Re Group, Ltd. Madrid, EspañaTitle: · Business Analyst - International Claims · Company: · Everest Insurance (Ireland) Spain · Job Category: · Claims · **Job Description**: · It's an exciting time for Everest As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build ...
-
Claims Handler
hace 1 semana
Liberty Specialty Markets Madrid, España**General information**: · **City**:Madrid · **Country**:Spain · **Creation Date**:08-Mar-2023 · **Employment Type**:Permanent · **Employment Type**:Full time · **Ref #**: · **Description & Requirements**: · **Job Title**: Senior Claims Handler · **Department**: Madrid Claims · ...
-
Financial Lines Claims Adjuster
hace 6 días
AIG Madrid, España De jornada completaAbout the role · **What you need to know**: · The Financial Lines Claims Adjuster has to deal with a mixed case load of financial lines claims including Professional Indemnity (PI) and Directors and Officers Liability, (D&O) EPL and management liability from notification through ...
-
Claims Adjuster Psr
hace 6 días
AIG Madrid, EspañaWho we are · American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial service ...
-
Team Leader First Party Claims
hace 1 semana
AXA Madrid, España**First Party Claims Team Leader, Iberia** · Madrid, Spain · Our experienced Claims professionals use their specialized expertise to handle even the most complex claims. As part of the AXA XL Iberia branch, the key Claims function mission is to proactively manage claims from noti ...
-
Team Leader First Party Claims
hace 1 semana
XL Catlin Madrid, España**Flexible Work Eligible**: Flexible Work Schedule · **DISCOVER your opportunity** · **First Party Claims Team Leader, Iberia** · Madrid, Spain · Our experienced Claims professionals use their specialized expertise to handle even the most complex claims. As part of the AXA XL Ibe ...
-
Contract Implementation Manager
hace 1 semana
Siemens Gamesa Renewable Energy Madrid, EspañaIt takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. · For our Onshore project execution department, we are looking for a Contract Implem ...
-
Claims Expert
hace 1 semana
NN Group Madrid, EspañaNationale Nederlanden Oxygen is a subsidiary company of Nationale Nederlanden Group located in Madrid, Spain. · Our main objective is to create, deliver and maintain insurance product management solutions, as service propositions to enable any agent (linked or direct), machine or ...
-
Emea Claims Operations Analyst
hace 1 semana
Chubb INA Holdings Inc. Madrid, España**Role Purpose**: · EMEA Claims Operations MI/BI team (Management Information & Business Intelligence) is required to provide deep data insights to COG, regional EMEA Leadership & local claims clusters/countries heads and SLT. · This ranges from typical claims trend analytics wit ...
-
Adjuster
hace 3 días
FM Global Madrid, España**Overview**: · **FM Global** is a US based company that operates in 100 countries with approx. 5,000 employees all over the world. With a history of more than 175 years and excellent financial ratings we are continuously growing, particularly in Europe and Eastern Europe.- We pr ...
Area Claims Manager - Madrid, España - Maersk
Descripción
As South West Europe Area Claims Manager you would have opportunity to lead and develop a team of experienced claims handlers located across the Area ( located in Spain, France and Morocco).The role is posted as preferred location Madrid, however there is opportunity to operate out of other SWE offices.
On this position you will work closely with a variety of stakeholders; internally within the Commercial functions, namely CX and Sales, alongside the Global Claims Organization and externally e.g. with customers, their agents, vendors, lawyers and authorities. You get the opportunity to lead and develop an engaged team of claims handlers being often the first point of contact for a broad range of occasions related to potential cargo- or legal claims and issues. As Area Claims Manager you will work with the broader CI CX team and you would get the opportunity to grow with the team and exchange ideas and best practice on broader level management and the entire claims handler community
Lead and represent the SWE Area Claims Team - the role is not only focused on Ocean, but also integrated into the wider L&S products. Claims is a fraction of the puzzle, with the role focusing on wider aspects, including damage prevention, longstanding, and ensuring excellence in handling, to mitigate revenue leakage, whilst operating at the highest standard internally and towards our customers ( and other external stakeholders)
The person in this role will further lead in
Skills seeking;
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing