- Fluent in Spanish and English
- Previous experience in a service desk or similar role
- Strong problem-solving and communication skills
- Knowledge of IT systems and networks
- Ability to work independently and as part of a remote team
- Competitive salary range
- Fully remote job, work from anywhere
- Fully paid relocation package, including flight, transfer and hotel if you wish to move to Barcelona
- Fully paid training to equip you with the necessary skills
- Opportunities for growth and development within the company
- Submission of application via our website
- Initial screening by our recruitment team
- Interview with the hiring manager
- Final interview and job offer
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Spanish speaking service desk systems specialist Barcelona - Patrique Mercier Recruitment
Descripción
Role Description
If you are a skilled Spanish speaker with a knack for problem-solving, we have an exciting opportunity for you We are seeking a Spanish speaking service desk systems specialist to join our team in Barcelona. Your daily duties will include providing first-line technical support to our users, managing service desk tickets, troubleshooting system issues and liaising with the relevant departments to resolve them promptly. You will also be responsible for maintaining our knowledge base and contributing to our ongoing process improvement initiatives. Your role is crucial in ensuring our operations run smoothly and our users receive top-notch support.
Company Description
Patrique Mercier Recruitment is a world-class recruitment agency, specialising in connecting top talent with exciting career opportunities across a range of sectors including aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, and energy. With a small but dedicated team of experts, we bridge the gap between skilled professionals and thriving industries, providing comprehensive support along the way. As a remote company, we value flexibility, collaboration and commitment to excellent service.
Requirements
What We Offer
Recruitment Process
We encourage you to apply via the application form on our website. For more information, visit
We are excited to hear from you