Trabajos
>
Barcelona

    Workforce Management Intern - Barcelona, España - Teleperformance Spain

    Teleperformance Spain
    Teleperformance Spain Barcelona, España

    hace 3 días

    TELEPERFORMANCE SPAIN background
    De jornada completa
    Descripción

    Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

    Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled professional to join as Junior Workforce Management Analyst

    Responsibilities

    • Communicate with internal colleagues to understand the needs of departments and the organization as a whole.
    • Work with external stakeholders to understand and investigate feedback into the service/function/product provided.
    • Use data modeling practices to analyze your findings and create suggestions for strategic and operational improvements and changes.
    • Identify the processes and information technology required to introduce your recommendations.
    • Communicate the benefits of your recommendations across departments and help to address any uncertainty and concern.
    • Produce written documentation to support your work, report on your findings and to present to stakeholders when necessary.
    • Support the staff and teams in making the recommended changes, including helping to resolve any issues.
    • Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation.

    Requirements

    • IT/Technical/Quantitative degree or equivalent working experience as a Business Analyst
    • Knowledge of SQL, Python is a plus as well as in data visualization
    • Working experience with Power BI
    • Financial Analysis experience desirable
    • Advanced knowledge of IT office tools (Google Sheets/Excel desirable)
    • C1 Level of English
    • Good level of Spanish is a plus
    • Excellent analytical skills and an informed, evidence-based approach
    • Excellent communication skills, with the ability to talk to and present to a range of audiences, sometimes acting as a translator between parties
    • Working experience in KPI monitoring
    • Working experience in contact center sector is desirable
    • Ability to work under pressure on multiple projects within your project timeframes
    • Passion for creating solutions with a positive attitude to change
    • Strong interest in business and business development
    • Good understanding of information technology
    • Candidates must be eligible for an internship

    Benefits

    • Full time position (39h per week, Monday to Friday).
    • Competitive salary
    • Internship contract for the first 6 months
    • Referral Program: Bring a Friend and get a Referral fee (up to 2.000 € depending on the language/project)
    • A permanent presence of coaches who will facilitate your personal and professional development
    • Established career path to grow within the project
    • Employment with the world's largest provider of contact center services
    • Excellent work environment, great colleagues, social arrangements and personal development
    • Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
  • daba ES

    Puestos Vacantes: Talent Management Intern

    hace 6 días

    daba ES Barcelona, España

    **DABA** está especializada en el **desarrollo del mercado de café encapsulado **_Nespresso_ en España y Andorra. **Somos distribuidores exclusivos **de la marca en los mercados en los que operamos. Las **personas de DABA **tienen la oportunidad de representar los valores y la im ...

  • Almirall

    Intern / Becario/a Facility Management 1

    hace 2 horas

    Almirall Barcelona, España

    Fecha: 22 feb Ubicación: BARCELONA**Misión**: · Colaboración en la implantación de nueva versión de software de GMAO y en el seguimiento y análisis del nível de servicio de mantenimiento en nuestra Sede Central de Barcelona. · Participación en el análisis de datos para la mejora ...

  • GuipUp

    International Sales Manager

    hace 3 días

    GuipUp Barcelona, España

    **Join Our Dynamic Team as a Sales Manager at GuipUp** · **About Us**: At GuipUp, we are revolutionizing the way businesses approach international expansion. Our innovative platform empowers companies to navigate the complexities of global markets with ease. As a fast-growing sta ...

  • Hector Kitchen

    Partnerships Manager Intern

    hace 3 días

    Hector Kitchen Barcelona, España

    **Your mission**: · **Hector Kitchen's new Partnerships department is looking for an intern who wants to become great at B2B Sales** · **Are you looking for a new challenge? **Do you dream of working in a fast-growing start-up with international expansion and scope? Do you want t ...

  • Amazon EU SARL (Spain Branch)

    Program Manager Intern

    hace 2 días

    Amazon EU SARL (Spain Branch) Barcelona, España

    You are currently working towards a 2+ year university degree in Engineering, Project Management, Business Management, or similar discipline · - Excellent analytical skills, preferably with advanced level in Microsoft Excel (e.g. complex formulas, pivot tables, macros) · - Excell ...

  • SGS&Co | Marks.

    Project Manager Intern

    hace 5 días

    SGS&Co | Marks. Barcelona, España

    **Our company**: · SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatc ...

  • Marriott International, Inc

    Internal Controls Manager

    hace 5 días

    Marriott International, Inc Barcelona, España

    **Job Number** · **Job Category** Finance & Accounting · **Location** Spain Area Office, Carrer de la Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUMMARY** · T ...

  • ADP

    International District Manager

    hace 2 días

    ADP Barcelona, España

    **ADP is hiring** #International District Manager for Sweden. We're looking for someone with a demonstrated sales aptitude and excellent closing skills. We know you're busy, so we'll get right to the point. **Does this sound like you?** · - **Entrepreneurial spirit**. A dreamer a ...

  • Natus Medical Incorporated

    International Sales Manager

    hace 3 días

    Natus Medical Incorporated Barcelona, España

    **Natus Neurology **is a leading manufacturer and distributor of medical devices and software and a service provider for the Neurology and sleep. Natus products are used in hospitals, clinics and laboratories worldwide. Our mission is to improve outcomes and patient care in targe ...

  • Glovo

    Category Management Intern

    hace 2 horas

    Glovo Barcelona, España

    **About Glovo**: · We're a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day. · At Glovo, you'll have the job of your life whil ...

  • Mutter Ventures

    International Sales Manager

    hace 1 semana

    Mutter Ventures Barcelona, España

    **We are looking for a Sales Manager of health with experience in the health sector and Medical devices, with global market knowledge, to help us to achieve and consolidate our ambitious international distribution plan.** · **What is about?** · Mutter Ventures' health tech compan ...

  • eDreams ODIGEO

    Internal Communications Manager

    hace 6 días

    eDreams ODIGEO Barcelona, España

    **eDreams ODIGEO** is one of the world's largest online travel companies and one of the largest European e-commerce businesses. Under its four leading online travel agency brands - eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo - it offers the best deals ...

  • Galderma

    Internal Audit Manager

    hace 2 días

    Galderma Barcelona, España

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the leading company solely dedicated to skin and advancing the future of dermatology. · We look for people who focus on getting results, embrace learning and bring a positive energy. Th ...

  • Ukio

    Property Management Intern

    hace 5 días

    Ukio Barcelona, España

    **About Ukio |**: · We are one of the most promising startups of 2023 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spread ...

  • Glovo

    Category Management Intern

    hace 3 días

    Glovo Barcelona, España

    If you're here, it's because you're looking for an **exciting ride**. · A ride that will fuel up your ambitions to take on a **new challenge and stretch yourself beyond your comfort zone.** · We'll deliver a **non-vanilla culture built on talent, where we work to amplify the impa ...

  • Midokura

    Project Management Intern

    hace 2 días

    Midokura Barcelona, España

    **Your mission**: · As a Project & Change Management Intern at Midokura, you will be an integral part of our Transformation Team, assisting in planning and execution of software project teams across the company. You will work closely with cross-functional teams, collaborate on co ...

  • New Flag GmbH

    International Sales Manager

    hace 5 días

    New Flag GmbH Barcelona, España

    What awaits you with us · Based in the Barcelona office, you will join a small yet dynamic team, focused on rapid growth and significant impact. Our extraordinary products in Spain include: invisibobble, Foamie, Tangle Teezer and Wild Stripes. We are "The Pulse of Beauty" · As an ...

  • Back Market

    Account Manager Intern

    hace 2 horas

    Back Market Barcelona, España

    Back Market is the world's leading refurbished electronics marketplace with a team of 700 people, powering operations in 17 countries (and counting). · Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering ...

  • 87seconds

    International Project Manager

    hace 1 día

    87seconds Barcelona, España

    **Company Description** · 87seconds, We create content that makes people feel · We are a creative and production agency, experts in ATAWADAC content and campaigns (any time, anywhere, any device, any culture). We put people at the heart of everything we do to create strategicall ...

  • Grifols SA

    Manager Internal Audit

    hace 2 horas

    Grifols SA Barcelona, España

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the worl ...