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    Digital Services Representative - Barcelona, España - Schneider Electric Norge As

    Schneider Electric Norge As
    Schneider Electric Norge As Barcelona, España

    hace 1 semana

    Default job background
    Descripción
    Main missionThe key role of the Digital FSR is to ensure customer sites are well connected to the cloud and ensure valid asset
    data is flowing from the customer site to the EAA platform.

    This position is accountable for:

    • Upgrading the customer critical assets with smart sensors and communication features
    • Configure gateway and connect critical assets to the cloud
    • Integration (preparation, connectivity, validation, and cybersecurity compliance)
    • Collecting all data requested for Digital platform provisioning (done by Connected Services Hub (CSH))
    • Supporting the preparation and execution phases of complex solutions
    • On-site intervention following CSH insights from condition-based monitoring, customer requests, ...
    Any intervention will have to be prepared and performed in total respect of safety guidelines (prevention plan,
    protection equipment ...)

    • Activities and areas of responsibility
    Review customer electrical distribution network (HV, LV...) to identify critical assets to be upgraded, compile all
    installation info (equipment and IT) and collect cybersecurity requirements

    Preparation of work and staging:
    sensor pairing, custom model, firmware upgrade, gateway association to
    tenant, off-site testing; and validation of Bill of Materials including modem & SIM card
    Installation of new sensors and/or protection relays on site
    Configure communications and connect digital devices (relays, sensors, SMD, ...) to gateway (southbound)

    ETP connection:
    connect system to the Internet – Schneider cloud platform (northbound
    Commission the IT/IoT portion of the digital services: coordination with other SE Field Services Engineers /
    EcoExperts / Subcontractors / Customer's staff
    End to End testing and validation to ensure successful connection
    Troubleshoot End to End connectivity including ETP using procedure and ticketing tool

    • Compile project data for provisioning by CSH into EcoStruxure Asset Advisor (EAA) Platform, project data should
    be complete to prevent delays in CSH provisioning

    • Validate the communication architecture for devices and gateways in order to retrieve and publish data for the
    assets up to the EAA Platform.

    • Support the Project Manager and Sales Team to ensure the accurate functional needs of the customer. Be the
    high-level technical lead interface, able to discuss with C-level (CTO, Corporate Electrical Engineers, CIO).

    • Be the technical warrant of the services capabilities in front of the customer.
    Support customer projects on all connectivity matters including cyber security and analytics (including 3rd party
    solutions and 3rd party sensors).
    3. Main interactions


    • Customers
    • Planners / Operations leaders / Technical support / Quality / Project Manager / IoT Engineers
    • Commercial team
    • Connected Service Hubs (CSH)
    • ETP (EcoStruxure Technology Platform) and gateways teams when needed
    • Key Success Factors
    External client focused mindset with strong listening capability
    Accountable, self-motivated and proactive
    Ability to adapt and perform in a fast moving and often-changing environment.
    Excellent communication and interpersonal skills.
    Collaborative attitude with internal entities (Planners, Inside Sales, Technical Support ...)


    • Use all digital tools designed for SE FSR (OnSite, FSA, bFS, ...)
    Education ans skills
    2+ years university degree or equivalent experience with at least 1year of related experience


    • Expert in Automation, IT solutions and networks (TCP/IP, Modbus, IEC , digital systems
    integration, software specialist
    The job requires to stand, walk for extended periods of time + to lift and carry heavy objects up to 50
    pounds


    • Excellent communication and interpersonal skills.
    • General knowledge of troubleshooting
    The job requires 80% traveling (across Europe)
    Let us learn about you Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

    €34bn global revenue employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us.

    This position will be posted until filled It is the policy of Schneider Electricto provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.


    Concerning agencies:
    Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

    #J-18808-Ljbffr
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