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    Client Advisor Portugal - Barcelona, España - Manpower España

    Manpower España
    MANPOWER ESPAÑA background
    Venta al detalle
    Descripción
    Client A¿Estás buscando un nuevo proyecto profesional? ¿Te gustaría trabajar de forma estable en una importante empresa de retail situada en Barcelonja?

    Desde Manpower seleccionamos un/a/x Client Advisor para una importante marca de alto standing.

    La misión principal de esta posición es dar apoyo a las tiendas de la Filial en la atención telefónica y por correo electrónico a nuestros clientes, siendo un enlace entre unos y otros, garantizando un excelente servicio al cliente por este canal.
    • Asistir a nuestros clientes en el contacto con nuestras tiendas en España y Portugal, y orientarles para ofrecerles una experiencia de calidad (información de horarios de tienda, términos y condiciones de venta y devolución, etc.)
    • Contactar con clientes por teléfono o email en ocasiones especiales, como animaciones de Retail, cumpleaños, etc.
    • Colaborar con los/las compañeros/as de las tiendas para facilitar la comunicación con los clientes: concertar citas con vendedores específicos, transmitir mensajes, etc.
    • Ser una persona proactiva en cualquier proceso para mejorar la experiencia del cliente dentro del perímetro de acción de esta posición (propuestas de omnicanalidad, gestión de citas, etc)


    Perfil requerido
    • Facilidad relacional
    • Cuidado al detalle
    • Proactividad
    • Excelentes habilidades orales y escritas en español, inglés, y catalán o portugués.
    • Muy buena gestión del estrés y un agudo sentido de las prioridades.
    • Agilidad con las herramientas ofimáticas.


    Se requiere:
    • Alto nivel de portugués.
    • Inglés alto.
    • Experiencia en el puesto vacante.
    • Experiencia en Retail


    Se ofrece:
    • Contrato indefinido directamente por empresa.
    • Jornada completa por definir, de lunes a sábado.
    • Salario 27-30K, según experiencia.
    dvisor


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