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Sap Sd-Cs Lead Consultant - Madrid, España - Jr Spain
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Descripción
col-wideJob Description:
Madrid, Spain
Job Description:
With over 200,000 dedicated employees serving clients across six continents, our values are:
be passionate about client's success, treat every person with respect, be global and responsible, unyielding integrity in everything we do.
We are actively looking for a-SAP SD-CS Lead Consultant in Madrid, Spain.
Both Spanish and English speaking are mandatory for this position.
KEY RESPONSIBILITIES- Customer connect daily/weekly- Daily connect with team on the SD tickets status- Monitor SD-CS tickets in all landscapes for inflow and outflow- Analysis and review of the solution for the tickets- Guide the team for faster resolution in the complex tickets- Prepare/Support for Knowledge articles in the SD module- Train new joinees/juniors in the SD-CS module- Meeting KPIs & provide status to the Customer on the SD tickets- Interviewing and supporting for team building
SKILL SET- Minimum 6 to 8 years of working experience in SAP SD-CS modules- Sales & Distribution skills experience- Customer Service skills experience- Strong communication skills- English speaking- Spanish speaking- SAP SD - Sales and Distribution