- Major Incident Management
- Problem/Escalation Management Key Requirements:
- Experienced in Crisis and Escalation Management
- ITIL process experience
- ServiceNow experience is highly desirable
- Exceptional English language skills
- Communication skills speaking to the business
- Positive, problem solving
- Used to a fast-paced environment bluewaveSELECT is a global recruitment business that is exclusively focused on SAP. Involved in placing over 4,000 SAP professionals, our team has helped deliver some of the highest-profile SAP programmes for some of the most recognisable brands all over of the world. We are on a mission is to become the world's most trusted SAP recruitment business, delivering our unique wow factor by consistently exceeding expectations for both our customers and our network of SAP professionals. We are an official SAP partner, you will find us on the Ariba Network and we have a 5-Star approval rating on TrustPilot from fellow SAP enthusiasts. Whether this will be your first experience with us, or you are a bluewaveSELECT regular, we look forward to working with you Disclaimer; We try and contact all applicants to every advert however due to volumes of responses with some adverts we may not be able to get back to you in some cases. If this is the case and you do not hear from us within 5 working days please take it that your application has been unsuccessful. Please note, your profile will be rejected if you do not meet language/legislation criteria. Thank you.
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IT Incident Manager - Spain/Europe, España - bluewaveSELECT
Descripción
IT Incident Manager (ITIL months /hr - Hybrid - Ideally based in Spain or Europe
bluewaveSELECT have been retained by an organisation to engage with the right IT Incident Manager (ITLL)
Although this contract is initially 6-12 months, it is likely to last 2-3 years.
2 Main areas of this role: