Major Incident Manager - Madrid, España - Talent Hackers

Talent Hackers
Talent Hackers
Empresa verificada
Madrid, España

hace 1 mes

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción

Requirements:

Detailed understanding of the ITIL Framework and experience meeting Service Level Targets.
High level of working in IT Service Delivery function.
Sustantial experience of completing assessment and analysis of major incidents and resolutions.
High level of understanding of computers and supporting infraestructure to identify common issues.

Proficient in customer service techniques for ensuting that full account is taken of customers real and stated needs in the delivery.


Benefits:

Horario Flexible, tiket restaurante, Seguro médico y cursos y certificaciones.
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