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    E commerce Inside Seller with French and English - Barcelona, España - Page Personnel

    Page Personnel
    Page Personnel Barcelona, España

    hace 1 semana

    Page Personnel background
    Descripción
    Immediate Incorporation|Indefinite Term Contract

    International company located in Cornellà de Llobregat

    E commerce Inside Seller with French and English will be responsible for:

    • Proficient in aligning customer requirements with available company resources to effectively facilitate sales closures and enhance customer engagement with the company.
    • Proactively reach out to past customers to rekindle relationships and drive sales through the e-commerce platform.
    • Utilize commercial tools effectively to manage customer interactions, orders, and inquiries.
    • Exhibit a genuine passion for engaging in one-on-one communication, particularly over the phone, while delivering best-in-class customer service to French and Spanish-speaking clientele.
    • Utilize reactive sales techniques to identify opportunities and close sales effectively.
    • Resolve customer complaints and issues efficiently and professionally, ensuring customer satisfaction.
    • Collaborate with the sales team to identify opportunities for upselling and cross-selling products and services.
    • Stay up-to-date on product knowledge and industry trends to provide accurate information to customers.
    • Maintain accurate customer interactions and transactions records in the CRM/SAP system.
    • Other tasks as assigned.

    E commerce Inside Seller with French and English requires:

    • A bachelor's degree in business administration, marketing, economics, or a related field is preferred.
    • Fluent in French, Spanish, and English, with exceptional communication and negotiation skills to effectively engage with customers and drive commercial success.
    • Proven experience in B2B customer service roles, preferably in companies with an e-commerce environment.
    • Excellent communication and interpersonal skills.
    • Sales-driven mindset with the ability to meet and exceed sales targets.
    • Experience in reactive sales and ability to effectively close sales.
    • Detail-oriented with strong organisational skills.
    • Ability to work independently as well as part of a team.
    • Proactive, results-driven mindset with a strong focus on achieving measurable business results and delivering customer value.
    • Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing market conditions and customer needs.
    • Team player with excellent interpersonal skills and the ability to collaborate effectively with cross-functional teams to achieve shared goals and objectives.

    Offered for E commerce Inside Seller with French and English:

    • Experience in an international environment
    • Hybrid work model
    • Flexibility for entry hours
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