Technical Support with French, Dutch and English - Barcelona, España - Babel Profiles S.L

Babel Profiles S.L
Babel Profiles S.L
Empresa verificada
Barcelona, España

hace 1 mes

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción

Are you ready to step into the heart of innovation in Barcelona? Picture a role where your skills aren't just appreciated, but celebrated—a place where problem-solving isn't a chore, but a passion.

Here, every interaction is a chance to truly make a difference, whether it's guiding a user through a tech issue or collaborating with global partners to pioneer new solutions.

Our client is leading the charge in the biopharmaceutical sector, serving as the trusted partner for big corporations and the public sector

Tasks

  • Resolving IT challenges for our partners to ensure seamless office operations
  • Document and track interaction with a ticketing system
  • Collaborate closely with specialized teams, delegating complex issues to the right experts for swift resolution
  • Elevate customer satisfaction levels through proactive problemsolving and a dedication to excellence
  • Foster seamless communication within your team and across departments, ensuring everyone stays aligned and informed

Requirements:


  • You're eager to delve into the world of IT and expand your knowledge
  • You have an upbeat nature and a problemsolving attitude
  • Sophisticated communication skills and a customercentric approach
  • You are a true team player and excel in collaborative environments
  • Previous customer care experience is a big plus

Benefits:


  • Hybrid work model
  • Ticket Restaurant
  • Social Benefits
  • Growth Opportunities
  • Free language classes
Our recruitment process


Step 1:
Phone interview with our Recruiter


Step 2:
Interview with our Client's HR Partner


Step 3:
Technical Test


Step 4:
Interview with the Client's Talent Manager
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