Trabajos
>
Oviedo

    Technical Support Specialist - Principado de Asturias, España - GECO Asia Pte Ltd

    GECO Asia Pte Ltd
    GECO Asia Pte Ltd Principado de Asturias, España

    hace 2 días

    Default job background
    Descripción

    We are excited to announce an opportunity for highly motivated and experienced T echnical/Business Support Specialists to join our dynamic team. The ideal candidate will have good business acumen with basic or advanced knowledge of sales processes (quote to fulfill) and systems(CRM). He/she has strong communication, and interpersonal skills, but also a good understanding to translate business requirements into technical instructions.

    Qualifications:


    • Bachelor's degree or related experience in any related fields (sales, support, business management)


    • At least 3+ years of experience in technical, business, or other types of support desk or sales operations roles


    • Saas/Cloud experiences are a benefit


    • Fluent in spoken and written English – Experience in working with different cultures from across the world


    • High customer/user empathy


    • Ability to work independently and as part of a team


    • Strong problem-solving and analytical skills


    • Ability to work in a high-pressure environment and manage multiple tasks/support channels and priorities


    • Flexible and adaptable to changing work schedules and requirements


    • Knows how to find the balance between quality and speed, standard procedures and interpretation towards a solution

    Responsibilities:


    • Provide technical and business support for sales and customer-facing roles along core systems (CRM) and processes (quote to fulfill).


    • You will execute so called "Technical checks" required to execute a sales deal.


    • Handle and resolve end-user business inquiries by: detecting the issue through relevant questions, guide the user through troubleshooting steps, identify and hand-over complex scenarios or escalations through the right channels


    • Execute across multiple support channels: knowledge bases, chatbots, tickets, system workflows, zoom/call-out, MS Teams collaboration...


    • Navigate varying rules and exceptions, handle exceptions and escalations


    • Translate business requirements into technical direction, building relevant understanding and communication skills for each audience


    • Multiply your support expertise and knowhow by sharing observations, learning, recommendations,... with peers


    • Be an advocate of our systems, processes, data, confidentiality, and compliance


    • Collaborate with other support teams and multiple Cloud LoBs harmoniously


    • Step-up during critical QEC times (e.g. working weekend or OT shifts)


    • Deal with pressure and escalations through empathy


    • Work within this 24hr service with planned schedules (9hrs incl. 1hr break and required handover times) as follows

    o Americas time zone (6 positions) – 10:00 pm – 7:00 am


    • Deliver work mostly virtually but with a potential change to in-office either 2/5 days or 1/5 days for team members with lengthy travel times as agreed with the team lead

    Join us now

    #J-18808-Ljbffr
  • Axalta

    Sales Support Specialist

    hace 6 días

    Axalta Asturias, España De jornada completa

    Description · : Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and ad ...

  • Axalta

    Sales Support Specialist French

    hace 5 días

    Axalta Asturias, España De jornada completa

    Description · : Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and ...

  • 8704 Axalta Coat. Sys. Spain

    Customer Service and Sales Support Specialist Dutch

    hace 4 días

    8704 Axalta Coat. Sys. Spain Principado de Asturias, España

    Customer Service and Sales Support Specialist Dutch & French page is loaded · Customer Service and Sales Support Specialist Dutch & French · Apply locations Asturias Asturias time type Full time posted on Posted 30+ Days Ago job requisition id Job Description: · Axalta has re ...

  • Axalta Coating Systems

    Product Marketing Coordinator

    hace 6 horas

    Axalta Coating Systems Asturias provincia, España

    Job Description: · Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and ...

  • Axalta Coating Systems

    Label, Sku

    hace 1 día

    Axalta Coating Systems Asturias provincia, España

    Job Description: · Axalta is looking for an enthusiastic young graduate to join the Refinish Portfolio management team as an intern. · This is a 12-month trainee position which will give you the opportunity to step in an amazing industry · What will you be doing? · Help with admi ...

  • Axalta Coating Systems

    Global Manager Euc

    hace 3 días

    Axalta Coating Systems Asturias provincia, España

    Job Description: · Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and ...

  • Axalta Coating Systems

    Credit Emea Team Leader

    hace 3 días

    Axalta Coating Systems Asturias provincia, España

    Job Description: · The Team Lead will lead the assigned Credit team within the overall Finance EMEA Credit organization that is part of the Finance Shared Service center located in Asturias. · The role will report to the EMEA Credit Manager. · This position will be a mix role for ...

  • Axalta

    Customer Service and Sales Support Specialist Dutch

    hace 5 días

    Axalta Asturias, España De jornada completa

    Description · : Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and ...

  • Axalta

    Customer Service and Sales Support Specialist France

    hace 1 semana

    Axalta Asturias, España De jornada completa

    Description · : Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and ...

  • Geco Asia Pte Ltd

    Technical Support Specialist

    hace 2 días

    Geco Asia Pte Ltd Aller, España

    We are excited to announce an opportunity for highly motivated and experienced Technical/Business Support Specialists to join our dynamic team. The ideal candidate will have good business acumen with basic or advanced knowledge of sales processes (quote to fulfill) and systems(CR ...

  • Staff Domain Inc

    Customer Support Specialist

    hace 2 días

    Staff Domain Inc Aller, España

    Job Summary: · If you're passionate about supporting customers who have licensed the PowerHouse software applications, and committed to delivering exceptional service, we want you on our team · As a Customer Service Officer, you will be the 'go-to' person for listening, recordin ...

  • Axalta

    Manager Global End User Compute

    hace 1 semana

    Axalta Llanera, España

    **Responsibilities**: · **Key Responsibilities**: · - Lead and manage a team of End User support specialists providing business hours and relevant off hours support and availability · - Serve as the escalation point for End User issues and problems · - Value optimization by drivi ...

  • Axalta

    Payroll Manager, Emea

    hace 1 semana

    Axalta Llanera, España

    **Responsibilities**: · The Payroll Manager, EMEA is responsible for the day-to-day payroll operations of the EMEA payroll team, responsible for all locations in Europe, Middle East, and Africa. Current locations include Austria, Belgium, Czech Republic, Denmark, France, Germany, ...

  • Sandvik

    Business Development Professional

    hace 1 semana

    Sandvik Gijon, España

    Date limite: · Non défini(e) · Pays: · Suède · Localisation: · Avilés · ID de poste: · R0057993 · **POSTULER À CET EMPLOI** · - Job description · - employment contract · - full time · - flexible location · - opportunity to work from home with a regular visit to clients · - specia ...

  • ArcelorMittal

    Research Engineer On Steelmaking, Casting

    hace 1 semana

    ArcelorMittal Gijon, España

    We are looking for Researchers, Industrial or Mining Engineers to support Steelmaking, Casting & Scrap team in the field of green steel production route, projects related to scrap characterization, electric routes and casting processes support through the implementation of new te ...

  • ArcelorMittal

    Research Engineer in Steelmaking, Casting and Scrap

    hace 3 días

    ArcelorMittal Gijon, España

    Steelmaking, Casting & Scrap Area is one R&D department alignment with ArcelorMittal objectives to ensure tomorrow steel production, focused on new green routes, scrap optimized use, new technologies in electric routes as well as to enhance steel processes developing the most sui ...

  • ArcelorMittal

    Research Engineer On Rail

    hace 3 días

    ArcelorMittal Gijon, España

    Rail & Green Long Products team is dedicated to support ArcelorMittal's rail production plants competitiveness, quality and sustainability, as well as commercial team requests to develop new steel grades and High Added Value solutions for the railway market. · We are looking for ...

  • 8704 Axalta Coat. Sys. Spain

    Logistics Service Complaints Handling Specialist

    hace 4 días

    8704 Axalta Coat. Sys. Spain Principado de Asturias, España

    Logistics Service Complaints Handling Specialist page is loaded · Logistics Service Complaints Handling Specialist · Apply locations Asturias time type Full time posted on Posted 15 Days Ago job requisition id Job Description: · Axalta has remained at the forefront of the coa ...

  • Axalta Coating Systems

    Logistics Service Complaints Handling Specialist

    hace 1 semana

    Axalta Coating Systems Asturias, España

    Logistics Service Complaints Handling Specialist page is loaded Logistics Service Complaints Handling Specialist Apply locations Asturias time type Full time posted on Posted 30+ Days Ago job requisition id Job Description: Axalta has remained at the forefront of the coatings ind ...

  • 8704 Axalta Coat. Sys. Spain

    Logistics Service Complaints Handling Specialist

    hace 6 días

    8704 Axalta Coat. Sys. Spain Asturias, España

    Logistics Service Complaints Handling Specialist page is loaded Logistics Service Complaints Handling Specialist Apply locations Asturias time type Full time posted on Posted 15 Days Ago job requisition id Job Description: Axalta has remained at the forefront of the coatings indu ...