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    IT Support Analyst - Madrid, España - Menzies Aviation

    Menzies Aviation
    Menzies Aviation Madrid, España

    hace 1 semana

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    De jornada completa
    Descripción

    Overview

    People. Passion. Pride. This is what has driven our teams since 1833.

    Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.

    But at the heart of our business is our people.

    Role Purpose

    The IT Support Analyst will own the support for our Southern Europe region and will work in close collaboration with the rest of the European IT team and group central functions. As part of the role, the candidate will be mentoring and overseeing the work of other colleagues based in the same region, ensuring they follow best practices and organise their work accordingly.
    The successful candidate will be a subject matter expect in their field and be responsible for the delivery and implementation of our key IT systems and equipment, including but not limited to Network infrastructure, Laptop/PC hardware, PDAs and others. As part of the candidate's role and responsibilities they will support the business in any migrations, system updates or office moves and may be tasked with managing other stakeholders during these projects.
    This is a hands-on role that requires solid IT support background and includes frequent travel within the Southern Europe region, including but not limited to the following countries: Spain, Portugal, France, Italy, Cyprus.

    What you will be doing

  • Implementation and support of Airport systems and Applications
  • Work closely with the Menzies development team on the implementation and support of internally developed airport applications.
  • Work with third party suppliers on implementation and support of airport systems and operations.
  • Installation and support of Hardware devices across Airport units in Spain, Portugal, France, Italy, Cyprus, and potentially other Europe stations.
  • Troubleshooting and resolving general IT issues and system failures.
  • Implementation, upgrade and support of Core IT Network Infrastructure

    • Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.

    Safety, Security and Compliance:

    You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

    Please see the attached job description for further details on safety, security & compliance.

    What we are looking for

  • Proficiency in troubleshooting and resolving IT issues.
  • Knowledge of airport systems and/or IT infrastructure.
  • Experience in managing and maintaining IT systems in a fast-paced environment.
  • Strong communication and collaboration skills.
  • Ability to prioritize tasks and work under pressure to meet deadlines.
  • Proficiency in software and hardware configuration.

    • Diversity

    MenziesAviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

    Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

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