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    SAINT LAURENT Client Advisor - Madrid, España - Yves Saint Laurent Spain

    Yves Saint Laurent Spain
    Yves Saint Laurent Spain Madrid, España

    hace 6 días

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    De jornada completa
    Descripción

    Description

    PURPOSE OF THE POSITION:

    A Client Advisor contribute actively to the store sales and key indicators achievement.

    They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

    MISSIONS & RESPONSIBILITIES

  • Provide an outstanding client and after-sale service to all visitors and clients
  • Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
  • Cultivate a robust client portfolio to secure a proactive and growing business
  • Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
  • Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
  • Show a transparent and genuine attitude with the client and create a unique connection with them
  • Communicate in a professional and authentic way, with clients and colleagues
  • Effectively use all the available tools to optimize business opportunities
  • Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
  • Adhere to all company policies and operational procedures and follow them

    • PROFILE

  • A preferred professional experience in providing a high quality service focused on Client expectations , i.e. in fashion & accessory retail, in customer service or in luxury hospitality
  • Have personal taste and passion for the fashion culture , like to create personalized looks
  • Have a natural business mindset and an entrepreneurial spirit
  • Open-minded and looking for a company valuing audacity and authenticity
  • Strong team spirit to achieve common goals
  • At ease with using tools and applications , learns fast with new technologies
  • Motivation to work in a fast-paced environment, able to multitask & prioritize
  • Proactive, enthusiastic, & with a problem-solving attitude
  • Excellent written, oral & listening skills, in English and local language
  • Embrace change and see it as an opportunity to grow and develop

    • Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates.

    Job Type

    Regular

    Start Date

    Schedule

    Full time

    Organization

    Yves Saint Laurent Spain
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