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    Client Advisor del Client Relationship Center - Madrid, España - GrabJobs

    GrabJobs
    Default job background
    Freelance
    Descripción
    Principales funcionesAsistir a nuestros clientes en el contacto con nuestras tiendas en España y Portugal, y orientarles para ofrecerles una experiencia de calidad (información de horarios de tienda, términos y condiciones de venta y devolución, etc. )Contactar con clientes por teléfono o email en ocasiones especiales, como animaciones de Retail, cumpleaños, etc.

    Colaborar con los / las compañeros / as de las tiendas para facilitar la comunicación con los clientes :
    concertar citas con vendedores específicos, transmitir mensajes, etc. Ser una persona proactiva en cualquier proceso para mejorar la experiencia del cliente dentro del perímetro de acción de esta posición (propuestas de omnicanalidad, gestión de citas, etc Perfil requeridoFacilidad relacionalCuidado al detalleProactividadExcelentes habilidades orales y escritas en español, inglés, y catalán o portuguésMuy buena gestión del estrés y un agudo sentido de las prioridadesAgilidad con las herramientas ofimáticas "Hermès Ibérica manifiesta su compromiso con la igualdad de género y de oportunidades a todos los niveles y para todas las personas trabajadoras".

    Hermès, creadora, artesana y comerciante de objetos de alta calidad, es desde 1837 una maison familiar e independiente francesa con más de empleados en todo el mundo.

    Impulsada por su permanente espíritu emprendedor y su constante nivel de exigencia, Hermès cultiva la libertad y la autonomía de cada individuo mediante una gestión responsable.

    La empresa perpetúa la transmisión de un savoir-faire excepcional mediante un fuerte anclaje territorial que respeta a las personas y los recursos.

    Dieciséis oficios nutren la creatividad de la maison, cuyas colecciones están presentes en más de 300 tiendas en todo el mundo.



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