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    client advisor - Madrid, España - Louis Vuitton

    Louis Vuitton
    Louis Vuitton Madrid, España

    hace 1 semana

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    De jornada completa
    Descripción
    About The Job

    We are currently looking for Client Advisors for our 3 stores in Madrid.

    As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.

    You will strive to discover your Clients and their every need, and to guide them across the Brand.

    You will proactively reach out to your Clients in order to achieve individual and team goals.

    Duties & Responsibilities

  • Drive and achieve individual and team objectives and be accountable for sales results
  • Welcome every Client and provide the best Client experience
  • Advise Clients across the Brand and all product categories
  • Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
  • Perform as a team-player, participate in all activities contributing to the overall objectives of the store
  • Learn and master Brand and product knowledge
  • Respect Louis Vuitton Brand standards in terms of grooming and behavior
  • Follow the company's policies and procedures

    Profile

    Expected Attitudes & Skills

    Curiosity

    Empathy

    Agility (retail is a fast-paced environment, we need people who manage well unforeseen situations with our client's).

    Commercial Mindset

    Passion for the brand

    Professional Attitude

    Responsibility & Ownership

    Flexibility & Availability afternoons and weekends

    Required Experience

    Proficient English and Spanish. Chinesse speakers is a plus

    A previous background in retail or hospitality and luxury is not mandatory, but will be positively considered.
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