Trabajos
>
Madrid

    Customer Support Representative - Madrid, España - Morningstar

    Morningstar
    Morningstar Madrid, España

    Encontrado en: Talent ES C2 - hace 2 días

    Default job background
    De jornada completa
    Descripción

    About the role:

    The Company
    Morningstar is a leading provider of independent investment research in North America, Europe, Australia, Asia, and Africa. We offer an extensive line of products and services for individual investors, financial advisors, asset managers, retirement plan providers and sponsors, and institutional investors in the private capital markets.
    In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation and beliefs.

    The Group
    Morningstar Client Service Group is the ambassador of our talents and investments aiming to provide our customers with unique experiences while helping them reach their business success goals. The vision of the department is to deliver a seamless, joined up experience and provide our clients with help, expertise and guidance on a range queries using the interactions to build strong relationships to develop trust in our business. We provide an important role in growing and evolving the business through active promotion of our products and services within these interactions. The way we operate is also key to creating a high level of engagement and job satisfaction from our employees helping to retain great talent within the organization.

    The Role
    We are looking for Swedish speaker to join our EMEA Client Support Team. This will be a key role in our mission to provide exceptional client experience by helping Nordic advisors and institutional clients use our products to meet their goals. This position is based in our Madrid office.

    In recruiting for our team, we welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation and beliefs.

    Job responsibilities:

    Responsibilities

    • Provide best-in-class service to all incoming client queries related to Morningstar products and services.

    • Understand and advocate for the customers' needs in order to deliver the right solution every time

    • Become a product specialist and provide expertise on our methodologies, functionalities and product features

    • Acting as a product consultant, answering a variety of product-related questions, or collaborating with other internal resources as necessary to resolve questions and communicate to the client.

    • Create an environment built around trust, open communication, creativity and collaboration

    Qualifications:


    • At least 2 years of proven experience in client support/service

    • A proven track record of managing clients with contractual timelines and scope

    • Good understanding of financial markets and investment products (especially stocks, mutual funds, commodities, currency) with inclination to learning

    • Ability to develop strong internal and external partnerships and relationships; take a collaborative approach; and work effectively across different business and functional areas.

    • Understanding of networking, internet, communication concepts and complex software systems

    • Fast learner, self-starter, flexible and proven ability to work in a demanding environment with strong multi-tasking skills

    • Educated to degree level, an advanced degree is a plus

    • Excellent written and verbal communication in Swedish, ideally native speaker (French, Dutch, Danish, Italian is a plus)

    301_MstarEurLtd Morningstar Europe Ltd (UK) Legal Entity

    Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

  • Morningstar

    Customer Support Representative

    Encontrado en: Buscojobs ES C2 - hace 16 horas

    Morningstar Madrid, España

    Looking for an opportunity to use your analytical and problem-solving skills as part of a growing multinational team in Madrid? We are looking for someone who is on the hunt for a new challenge in a fast-paced and dynamic environment, supporting some of the finance industry's mos ...

  • CloudTalk

    Customer Support Representative

    Encontrado en: Jooble ES C2 - hace 3 días

    CloudTalk España

    International tech start-up environment · Unlimited Paid Time Off · Work 100% remotely or from our offices (Bratislava, Prague) · 1-1 Coaching sessions with our resident communications advisor · Base Salary EUR gross/month + up to 400EUR gross/month bonus · Work Pattern: Mon ...

  • SDi Digital Group

    Client Support Representative

    Encontrado en: Jooble ES C2 - hace 3 días

    SDi Digital Group Madrid, España

    The Group : The Products group is the home of manufacturing and innovation at Morningstar. The individuals in this group transform our high-quality data, independent research, and technological expertise into well-designed products that delight our clients. · The group's produc ...

  • Sdi Digital Group

    Client Support Representative

    Encontrado en: Buscojobs ES C2 - hace 5 días

    Sdi Digital Group Madrid, España

    The Group : The Products group is the home of manufacturing and innovation at Morningstar. The individuals in this group transform our high-quality data, independent research, and technological expertise into well-designed products that delight our clients. · The group's product ...

  • Morningstar

    Client Support Representative

    Encontrado en: Talent ES C2 - hace 4 días

    Morningstar Madrid, España De jornada completa

    The Group: The Products group is the home of manufacturing and innovation at Morningstar. The individuals in this group transform our high-quality data, independent research, and technological expertise into well-designed products that delight our clients. The group's product ma ...

  • Jobs for Humanity

    Customer Support Representative

    Encontrado en: Buscojobs ES C2 - hace 1 día

    Jobs for Humanity Madrid, España

    Job Description · We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. This is a remote position and in this role, you will be responsible for providing exceptional customer service and support, while also handli ...

  • Morningstar

    Customer Support Representative

    Encontrado en: beBee S2 ES - hace 1 día

    Morningstar Madrid, España

    Looking for an opportunity to use your analytical and problem-solving skills as part of a growing multinational team in Madrid? We are looking for someone who is on the hunt for a new challenge in a fast-paced and dynamic environment, supporting some of the finance industry's mos ...

  • SDi Digital Group

    Customer Support Representative

    Encontrado en: Jooble ES C2 - hace 18 horas

    SDi Digital Group Madrid, España

    About the role : The Company · The Company · Morningstar is a leading provider of independent investment research in North America, Europe, Australia, Asia, and Africa. · We offer an extensive line of products and services for individual investors, financial advisors, asset m ...

  • Morningstar

    Customer Support Representative

    Encontrado en: Talent ES C2 - hace 2 días

    Morningstar Madrid, España De jornada completa

    Looking for an opportunity to use your analytical and problem-solving skills as part of a growing multinational team in Madrid? We are looking for someone who is on the hunt for a new challenge in a fast-paced and dynamic environment, supporting some of the finance industry's mos ...

  • Morningstar

    Customer Support Representative

    Encontrado en: Buscojobs ES C2 - hace 4 días

    Morningstar Madrid, España

    About the role: The CompanyMorningstar is a leading provider of independent investment research in North America, Europe, Australia, Asia, and Africa. We offer an extensive line of products and services for individual investors, financial advisors, asset managers, retirement plan ...

  • OVHcloud

    Web customer support representative

    Encontrado en: Buscojobs ES C2 - hace 19 horas

    OVHcloud Madrid, España

    Web customer support representative M/F/X · Your main responsibilities · As a Junior IT Specialist, you will join an experienced team of 1st Line Support, your key responsibility will be providing technical support by email, chat and phone to our customers from different countr ...

  • Morningstar

    Customer Support Representative Intern

    Encontrado en: Talent ES C2 - hace 5 días

    Morningstar Madrid, España De jornada completa

    About the Role · The Company · Morningstar is a leading provider of independent investment research in North America, Europe, Australia, Asia, and Africa. We offer an extensive line of products and services for individual investors, financial advisors, asset managers, retiremen ...

  • Morningstar

    Customer Support Representative Intern

    Encontrado en: beBee S2 ES - hace 5 días

    Morningstar Madrid, España

    About the Role · The Company · Morningstar is a leading provider of independent investment research in North America, Europe, Australia, Asia, and Africa. We offer an extensive line of products and services for individual investors, financial advisors, asset managers, retirement ...

  • Valsea IT

    Customer Support Representative to LATAM Fully Remote

    Encontrado en: Jooble ES C2 - hace 2 días

    Valsea IT España

    Valsea is a global technology consultancy based in Marbella (Spain) that consistently delivers engaging digital experiences for our clients.Our strategy seamlessly integrates software design and engineering to create innovative andtechnological solutions. · Our expertise is our ...

  • Urbanasearch

    Procurement Director, Spain

    Encontrado en: Lensa US 4 C2 - hace 3 días

    Urbanasearch Madrid, España

    How would you structure and implement a centralised sourcing strategy over a widely spread network? As they enter a period of sustained growth, the client we represent has identified the need to change the way they buy. · Providing engineering services and products to the built ...

  • Acronis

    Product Marketing Manager, Security

    Encontrado en: Jooble NL O C2 - hace 3 días

    Acronis Madrid, España

    Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Senior Product Marketing Manager who is ready to join our missi ...

  • Celonis

    Ecosystem Program Manager

    Encontrado en: Lensa US 4 C2 - hace 3 días

    Celonis Madrid, España

    The team · The Ecosystem Programs team, under Partner Acceleration & Programs, exists to advance the following ecosystem objectives: · Drive new customer lands, value realization, and expansion through our partners' relationships and influence to generate customer ACV through p ...

  • QNX Software Systems

    BlackBerry QNX

    Encontrado en: Talent DE C2 - hace 6 días

    QNX Software Systems Madrid, España De jornada completa

    Worker Sub-Type: · Regular Job Description: · Inside Sales Representative (14 month FTC) · BlackBerry QNX is a trusted supplier of safe and secure operating systems, hypervisors, frameworks and development tools, and provides specialised support and services for building the wor ...

  • SDi Digital Group

    Associate Director/Director, Business Development, Data Sciences Staffing Solutions

    Encontrado en: Jooble UK O C2 - hace 3 días

    SDi Digital Group Madrid, España

    Join us on our exciting journey · IQVIA is The Human Data Science Company, focused on using data and science to help healthcare clients find better solutions for their patients. · Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that ...

  • Radisson Hotel Group, Madrid Office

    Design & Technical Specialist, CESEEE (German Speaking)

    Encontrado en: Talent ES 2A C2 - hace 3 días

    Radisson Hotel Group, Madrid Office Madrid, España De jornada completa_job

    Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,100 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service etho ...