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    Customer Service Wholesale - Barcelona, España - Viladecans

    Viladecans
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    Descripción
    Customer Service Wholesale Número d'oferta360161 Publicat - Modificat25/04/ /04/2024 LocalitzacióCardedeu Ocupació4500 - Empleats administratius amb tasques d'atenció al públic ncaa Tasques específiquesRespondre a les inquietuds, preguntes, reclamacions o sol·licituds dels clients i agents comercials via telefònica, per correu electrònic o mitjançant WhatsApp; solucionar les incidències amb les comandes, enviaments i pagaments; revisar les condicions de pagament, reclamar els impagats i coordinar-se amb l'equip de finances; revisar les carteres de comandes dels clients Wholesale; registrar totes les incidències rebudes i fer el seguiment fins al tancament; preparar convencions i altres esdeveniments (fires...); portar el compte dels clients KA. Capacitats requeridesExperiència en atenció al client, en especial els propietaris de botigues multimarca.Persona dinàmica, orientada al client, resolutiva i proactiva.Domini del paquet Office (l'experiència amb el SAP és un plus).S'ofereixen 3 vacants, una de les quals ha de tenir domini de l'idioma francès per oferir l'atenció a la clientela de França i Bèlgica. Requisits Obligatoris Informàtica Programari d'Ofimàtica - Usuari Mig Molt importants Vehicle propi Sí Llengua Català - Nivell Experimentat C1 . Castellà - Nivell Experimentat C1 . Francès - Nivell Independent B2 Importants Informàtica Programari de gestió - Usuari Mig Informació d'interès Data d'incorporació 13/05/2024 Horari Entrada flexible entre 8 i dv de 9 a 13h Contracte TipusIndefinit: ordinari DuradaIndefinit


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