- Have a good understanding of all elements of the Policy Administrative system (PAS): Pega, SBS, New Gen, ERS, La Rambla, DQ Pro.
- Manage the "Business As Usual" (BAU) monthly sprint deployment by:
- Prioritizing the DevOps tickets to be included in a sprint, finding the right balance between setting ambitious goals and carefully managing the team's capacity.
- Getting users stories signed off
- Following up on the UAT/Deployment
- Monitoring resources for UAT/Deployment
- Communicating the UAT/Deployment results to all stakeholders
- Manage the Finance Line Product Operating Model roadmap by:
- Prioritizing upcoming enhancements.
- Organizing workshops to define requirements.
- Following up on progress.
- Lead any new implementations (such as a new product) by translating business needs into system requirements and lead the process from requirements gathering, to testing and implementation.
- Communicate updates on system improvements to all stakeholders (e.g. draft emails, newsletters, PowerPoint presentations).
- Use agile development principles to produce continuous value while readily adapting to change.
- Prepare and deliver training on PAS to employees making sure monthly releases are understood.
- Identify opportunities to improve the PAS system.
- Regularly attend meetings with the Product Operating Model team (refinement/sprint review/sprint retrospective meetings, sprint planning) to review project deliverables, deadlines, and key dependencies.
- Ensure proper documentation by maintaining issue/bugs logs, meeting minutes, meeting schedules, project summaries and updates; determine daily priorities and follow the proper escalation paths.
- Create and keep up to date systems manuals / training material.
- Participate in company projects by providing information from a systems' point of view.
- Produce statistics and reports which support the decision-making process and for the management team for a monthly/quarterly update.
- Follow up on the data accuracy rate.
- Ensure employees are trained on PAS. Requirements:
- Bachelor's degree
- At least 4 years' experience as a manager
- Fluent in English, any other language (preferably Spanish) is an asset
- Preferably experience in/knowledge about the insurance sector
- Proficiency in standard software applications (Microsoft word, excel, power point)
- Visio, Agile DevOps, Pega and SBS knowledge is a plus
- Excellent written communication skills; advanced verbal communication skills
- Experience in business requirements analysis and documentation
- Experience in working with an Agile software methodology is a plus. Profile:
- Strong Managerial/ Leadership skills.
- Solid analytical skills.
- A proactive approach to problem solving, taking ownership of his/her responsibilities.
- Service oriented, to both external and internal clients.
- Ability to work across multiple business departments. #LI-AC1 #Hybrid
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Descripción
Description
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