- Handle incoming calls and provide excellent customer service
- Assist customers with inquiries, issues, and complaints
- Provide accurate and timely information
- Follow company guidelines and procedures
- Work effectively as part of a team
- Native/High fluency both PORTUGUESE and SPANISH
- Good fluency in English
- Previous customer service experience preferred
- Excellent communication skills
- Ability to work night shift hours
- Strong problem-solving skills
- Ability to work effectively in a team environment
- 38.5 hours/week. Day schedules between 9:00 am to 7:00 pm, from Monday to Sunday
- Salary: €18.065 gross/year - Temporary contract
- Individual career paths to grow within the project
- We are one of the world's largest provider of contact center services
- Engage in an excellent work environment and team building activities.
- Dynamic and international environment
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Customer Service Advisor - Madrid, España - Teleperformance
Descripción
Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is seeking a Customer Service Advisor for our Portuguese and Spanish markets.
Responsibilities
Requirements
Benefits
What we offer