- Handle incoming calls and deliver exceptional customer service
- Assist customers with inquiries, issues, and concerns
- Provide accurate and timely information following company guidelines
- Collaborate effectively within a team setting
- Native or highly fluent in both Portuguese and Spanish
- Good command of English
- Previous experience in customer service is preferred
- Excellent communication and problem-solving skills
- Ability to work night shifts and thrive in a team environment
- 38.5 hours per week with flexible day shifts between 9:00 am to 7:00 pm, Monday to Sunday
- Salary: €18.065 per year - Temporary contract
- Personalized career development paths within the project
- Engage with one of the world's leading contact center service providers
- Participate in team building activities in a dynamic and international work environment
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Customer Service Advisor - Madrid, España - Teleperformance Spain
![TELEPERFORMANCE SPAIN background](https://contents.bebee.com/companies/es/teleperformance-spain/background-B72IH.png)
Descripción
Teleperformance is a leading company in customer experience management and contact center outsourcing, operating globally with a diverse team working in numerous languages and dialects.
At Teleperformance, we value our employees' satisfaction and aim to create an inspiring work environment where they feel proud to be part of our team.
Teleperformance Spain, a top employer with multiple certified sites, is looking for a Customer Service Advisor focusing on the Portuguese and Spanish markets.
Responsibilities
Requirements
Benefits
What we offer