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    Chief Of Staff - Madrid, España - Twenix Platform S.L

    Twenix Platform S.L
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    Descripción
    A little about Twenix Who we are'Life is not listen and repeat'.

    We're tired of having traditional language programs that are not useful to have a real conversation in your professional day-to-day.

    We're a VC-backed B2B edtech that's helping +900 corporate clients gain confidence to speak English and improve communication daily.

    Some of our metrics+200% growth YoYRevenue in 2020: 300k €

    Revenue in 2023: 7,2M €

    Revenue retention:
    +120% revenue retention

    • 85 FTEs
    70 NPS

    What we are looking for We're looking for a Chief of Staff who is able to help align the objectives of the company, improve internal communications, and implement and manage the vision of the company.

    The role Alignment and developing the right framework for objectives Analysis and reporting of the current goals systems to understand the reality of the company

    Establish a strategic framework for company goals, working closely with senior management to define clear and achievable objectives, so every team member can understand the objectives of the company

    Collaborate with founders, leaders, and managers of the company to ensure alignment of their initiatives and the correct goal setting to ensure the right strategic direction of the organization

    Develop, implement, and track an evaluation system to measure progress toward goals, identify areas for improvement, and ensure necessary adjustments are made

    Develop a time-frame system to establish objectives in advance with senior leaders of the company
    Improve internal communication within the organization Evolve the current internal forums related to visibility and decision-making (weekly, monthly, quarterly, and annually), acting as an active moderator in the internal meetings to help make decisions better

    Establish and maintain effective communication channels between departments to ensure alignment with organizational objectives, working with HR to develop the right communication channels within the company

    Organize regular meetings and forums to foster proactive collaboration, share information, and address any challenges or opportunities

    Act as a mediator to resolve conflicts and promote a culture of cooperation and teamwork across departments
    Improve the current reporting system among stakeholders of the company to be aligned with the latest improvements, problems, and opportunities

    Provide strategic support within short, medium, and long term Provide strategic support to the CEO and the rest of the C-levels and senior leaders of the company to execute the plan in the short, medium, and long term
    Serve as a strategic advisor to the executive team, offering insight and analysis to inform decision-making processes related to the vision (new key hires, opening international markets...)
    Identify and evaluate potential expansion opportunities contributing to the growth of the company (international markets, potential acquisitions, organization of the company...), including project scopes, timelines, resource requirements, and risk mitigation strategies

    Organize company calendars, schedules, and priorities to optimize productivity and ensure timely execution of strategic initiatives

    Drive the development and implementation of the company's strategic plan, aligning goals and objectives with long-term vision, contributing pro-actively to the development of the business plan

    Provide support to founders and HR to develop the right culture (internal communications, values, benefits, day-to-day operations, employee governance...
    Must have Excellent written and verbal communication skills
    Detailed-oriented and data-driven with excellent organisational skills
    Experience in organising and direct multiple teams and departments in an executive role
    Experience in planning and leading strategic initiatives
    Excellent interpersonal skills and the ability to collaborate across departments in a productive manner
    Oriented to solve problems
    Consulting experience with a focus on operations management
    Highly reliable within the company
    Very fluent in English and Spanish
    Nice to have Experience in high-growth startups
    Experience working with product teams
    Experience in the language learning industry/edtechs
    Experience working in marketplaces
    Perks Hybrid position to work from Madrid or 100% remote in Europe
    Excellent work environment, based on commitment and teamwork
    Unlimited English training with our Twenix methodology :)
    Flexible compensation with Cobee (food, transportation, and training)
    Well- being plan
    Birthday day off

    Our values People:

    We believe that people are at the core of all growth, so we always strive to apply a policy of trust, humility, integrity, and freedom with every team member.


    Ambition:
    Both personally and professionally.

    Data & Customer Centric Driven:
    Everything we do is based on how to grow a customer and always, hand in hand with data.

    Continuous learning:
    We like to break things, learn, and implement them again. We love to learn constantly.

    Twenix has offices in Almería and Madrid and is ranked among one of the 35 most promising startups in Spain.

    We have over 80 professionals eager to break the language barrier in companies, where large investment funds like JME, Inveready, Brighteye, or Sabadell VC are accompanying us on this journey.

    Are you ready to join the Twenix rocket and take off together?


    To promote equality, we have implemented the following measure in our company: Candidates from under-represented genders will be considered for promotion to any vacant position based on equal opportunity principles.

    #J-18808-Ljbffr

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