- Gestión y resolución de incidencias de clientes, principalmente relacionadas con facturación.
- Llevar a cabo la gestión de la cuenta de clientes.
- Proporcionar un servicio de atención al cliente para garantizar su satisfacción.
- Hacer seguimiento de los procesos administrativos y recopilación de información. ¿Qué estamos buscando?
- Formación relacionada con el puesto, con experiencia en gestión y trato con clientes para la resolución de incidencia.
- Enfoque al servicio y satisfacción del cliente.
- Persona resolutiva, con capacidad de adaptación y mejora de procesos.
- Preferible dominio de SAP y herramientas MS Office (Excel).
- Imprescindible español nativo. Otros idiomas serán valorables: Portugués e Inglés.
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Internal Major Accounts Representative - Cornellà de Llobregat, España - Carburos Metálicos
Descripción
Descripción del puesto de trabajo y cualificación necesaria
En Carburos Metálicos , grupo Air Products , nuestro mayor propósito es reimaginar que es posible y reunir a las personas que colaboren e innoven para ofrecer soluciones a los mayores retos energéticos y medioambientales.
Somos más de 800 profesionales en España y producimos y distribuimos gases industriales y medicinales. Los gases son esenciales para la vida: oxígeno para aplicaciones médicas, gases de alta pureza para análisis, CO2 para alimentación, hidrógeno para movilidad, acetileno para soldadura... Aunque no lo veas, nuestros productos forman parte de tu día a día
Actualmente buscamos incorporar un/a Internal Major Accounts Representative a nuestro equipo en Cornellá (Barcelona) con contrato temporal. ¿Quieres ser tú?
Reimagina que es posible.
Como Internal Major Accounts Representative, te encargarás de:
¿Por qué Carburos Metálicos?
Trabajamos en un entorno en el que la seguridad es lo primero , la diversidad es esencial, la inclusión es nuestra cultura y cada persona sabe que pertenece e importa .
En el grupo Air Products, con más de empleados a nivel global, somos el mayor productor de hidrógeno del mundo y expertos en ofrecer soluciones integrales seguras, invirtiendo en proyectos reales de energía limpia a gran escala e impulsando el sector para generar un futuro más limpio.
Trabajamos en un ámbito inclusivo dónde se promueve la innovación y la formación para superar los retos a los que nos enfrentamos, con excelentes oportunidades de crecimiento y desarrollo.
Fomentamos la incorporación de personas entusiastas y transformadoras que quieran crecer con una compañía en la que valoramos la aspiración, el compromiso y la agilidad de las personas que forman parte de nuestro equipo. Con estas tres premisas evaluamos el potencial y la capacidad de crecimiento dentro de la organización.
Nos preocupamos por la conciliación entre trabajo y vida privada, por lo que tendrás la posibilidad de trabajar desde casa hasta 3 días a la semana.
Hazlo posible en Carburos Metálicos y crece con nosotros mientras nos embarcamos en construir juntos el mañana , siendo la empresa de gas industrial más segura, diversa y rentable del mundo.
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Id. de solicitud asignado automáticamente
49778BR
Tipo de contrato
Tiempo completo
Organización
Global Industrial Gases
Área de Negocio/ División
Industrial Gases EMEA