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    senior private clients services manager - Barcelona, España - Belmonte Group

    Belmonte Group
    Belmonte Group Barcelona, España

    hace 5 días

    Belmonte Group background
    De jornada completa
    Descripción

    The Senior Private Clients Services Manager is responsible of strategy

    development, coordination and execution to engage carefully selected

    corporate and social partners and to leverage 3rd party segmentation

    efforts to reach out targets more quickly and efficiently.

    Will be responsible for building long-lasting relationship with partners,

    deliver memorable experience to HNW clientele and enrich our Black

    Book.

    PR and guest facing capacities and local networking knowhow.

    Mission:

     Build, develop and manage the relationship with key corporate and

    social partners

    ( Embassies/Diplomats, Politicians, Private corporation, International

    Schools Chamber of Commerce, Sport industry, Arts & Culture, Real

    State, etc)

     Define and explore new business/incremental revenue opportunities.

     Develop a strong collaboration with Retail, Marketing/GKE, Hospitality,

    Business Analysts etc

    KEY RESPONSIBILITIES:

    Drive increased / Building and maintaining crucial relationships

     Acquisition of key corporate and social partners. Research, Identify,

    Create, develop & manage key relationships

     Define HNW Profile – Categories, Countries, Spending power, Visits,

    Age, etc.

     Define strategy, Objectives, KPI's and measurement tools per PCS

    Partner Programme

     Support sales strategy, execution plan and marketing plan

     Prioritize, develop, execute and measure concrete actions​

     Community building focus

     Attend industry functions, such as cultural events, association

    events and conferences, and provide feedback and information on

    market and creative trends

     Identify opportunities for campaigns, services, and distribution

    channels that will lead to an increase in footfall

     Using knowledge of the market and competitors, identify and

    develop the company's unique selling propositions and

    differentiators

     Building and maintaining crucial relationships: Work with the

    team (Marketing, Retail, Hospitality...)to enhance the experience in

    each of the guest journey touching points

     Collaborative work across functions and Group

    KEY MEASURES:

     HNW Data base with name of guests, date/s, size of family/group,

    estimated spend

     Development of incremental HNW channels

     Define clear objectives, KPI's and measurement tools to

    track, analyse and improve

     Delivery of agreed commercial KPI's

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