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    Front Office Intern - Barcelona, España - Accor

    Accor
    Accor Barcelona, España

    hace 2 días

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    Descripción

    Company Description

    We're searching for a Front Office Intern to join our team at The Hoxton, Poblenou

    The Hoxton Poblenou in Barcelona is our 11th Hoxton, featuring 240 unique bedrooms, a restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool, our taqueria Tope, a vibrant lobby, a versatile basement events space, and The Apartment (our exclusive meetings & events concept).

    Learn more about us...

    The Hoxton is a collection of open-house hotels, each situated in a beloved neighborhood. Since our inception in Shoreditch, we've aimed for more than just a place to stay. We believe in offering style without compromising value, creating spaces where guests can mingle with locals, and immerse themselves in the neighborhood's culture in welcoming public areas.

    As an **Front Office Intern**, you'll assist in the day-to-day operations for 5-6 months, reporting to our Front Office Manager.

    Perks for You...

    • Join a team passionate about crafting exceptional hospitality experiences.
    • Internship stipend of 500€ per month.
    • Complimentary meals during your shifts.
    • Enjoy a complimentary night at The Hoxton and a meal for two upon joining.
    • Training and ongoing development to excel in your role.
    • Opportunities to volunteer with partner charities.
    • Recognition through Hox Hero for exceeding expectations.
    • Diverse events calendar promoting learning and celebration.
    • Regular team gatherings and fun-filled parties.
    • Work in a creative and rewarding environment that challenges norms.
    • Join a dynamic, growing international group reshaping the hospitality industry.
    • Exclusive discounts across The Hoxton and Ennismore properties.

    Job Description

    Responsibilities...

    • Be the welcoming face for our guests, offering personalized experiences the Hox way.
    • Manage guest arrivals and departures efficiently, ensuring accurate billing.
    • Collaborate with teams to maintain optimal occupancy levels.
    • Handle phone inquiries, fulfill requests, and provide local recommendations.
    • Act as the hotel's gatekeeper, well-versed in guest preferences.
    • Manage administrative tasks with precision and enthusiasm.

    Qualifications...

    • Unique individuals thriving in an authentic environment.
    • Passionate about hospitality and creating memorable experiences.
    • Impact-driven individuals leaving a lasting impression on others.
    • Team players focused on results and collaboration.
    • Open to innovation and new experiences.
    • Enrolled in Hospitality Management or Tourism studies.
    • Proficient in Spanish and English.
    • Detail-oriented with high standards.
    • Excellent interpersonal skills and motivator for colleagues.
    • Dedicated to delivering top-quality results.
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