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    Technical Support Advisor - Barcelona, España - Concentrix

    Concentrix
    Concentrix Barcelona, España

    hace 3 semanas

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    De jornada completa
    Descripción
    In this role, you will:
    • Work across different support functions to define end-to-end activities leading to the right customer solution.
    • Provide service support and resolution of routine problems regarding client's products and/or services on-site in Barcelona.
    • Join a team of game-changers engaging with customers from various industries.
    Career Growth and Development:
    • Receive training, cutting-edge technologies, and ongoing support to succeed.
    • Access FREE Learning and Leadership Development programs for personal and career growth.
    Responsibilities:
    • Remotely resolve hardware and software technical issues for customers.
    • Document case history and interactions, ensuring proper handover and reporting.
    • Share knowledge through the Knowledge Management System (KMS).
    • Assist in customer education on product features and technical aspects.
    • Collaborate in a diverse environment with organizational and prioritization skills.
    Requirements:
    • Native/proficient in German and advanced in English.
    • Technical background with a degree in Science/Engineering.
    • Experience in customer-facing roles and related technologies.
    Additional Benefits:
    • Full-time contract, competitive salary, bonus opportunities.
    • Central location in Barcelona with referral bonus options.
    • Training, career development programs, and language classes.
    Join Our Team:

    If you are ready for the next step in your career journey, apply today to be part of our global team at Concentrix. We value diversity, equal opportunities, and a discrimination-free work environment.

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