- Business Process Management: You are responsible for a defined set of new and existing Business Processes within one specific business unit of Customer Operations, ensuring the daily operations.
- Continuous Improvement: You are continuously maximizing efficiency, stability and automation of your processes.
- Knowledge Management: You are documenting and updating all relevant information about your processes/workflows in our internal KM.
- Business Requirements: You collaborate with other teams to facilitate process/service changes, especially by creating Business Requirements, as well as supporting the introduction of technical changes.
- Process Monitoring & Reporting: You are designing, requesting and continuously monitoring the reporting of your respective processes, identifying issues and improvement potentials.
- Incident Management: You are initiating the Incident Mgmt. in case of disruptions of your processes.
- Team Enablement: You are collaborating with CX Education to ensure that all teams are enabled to use and manage your processes in a safe and compliant way.
- You have a proven track record of 3+ years in process management and 3+ years in a customer-facing role in a B2B/B2C environment - ideally in the SaaS industry.
- You are very reliable and diligent in your work, and have a high attention to detail.
- You are a tech-savvy, data-driven person with strong analytical skills.
- You are adaptable and open to change , being used to working in a dynamic and fast-growing environment.
- You are adept at supporting projects as a subject-matter expert, ensuring that your tasks are completed on time.
- You have excellent written and spoken English communication skills , and preferably additional German skills (B1).
- Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
- Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation)
- Make an impact on the environment and society with 2 (fully paid) Impact Days – one for an individual project of your choice and one for a company-wide initiative
- Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
- Find your best way to work with our office-led, remote-friendly PersonioFlex Most teams offer a roughly 50% remote, 50% in-office working framework
- Invest in your development with an annual personal development budget to use on professional memberships, external certifications, conferences, and more
- Connect with your fellow Personios at regular company and team events like All Company Culture Week and local year-end celebrations
- Engage in a high-impact working environment with flat hierarchies and short decision-making processes
-
Digital Process Manager
hace 1 día
Iwantic Barcelona, EspañaBarcelona,Barcelona · Desde el departamento de Marketing Digital de Iwantic, seleccionamos para empresa reconocida del sector Pharma con sede en Barcelona un/a **Process Manager.** · Formarás parte del equipo de Digital Business, con la misión principal de Identificar, planificar ...
-
Digital Process Manager
hace 1 día
Sdad Iwantic S.L. Barcelona, EspañaDesde el departamento de Marketing Digital de Iwantic, seleccionamos para empresa reconocida del sector Pharma con sede en Barcelona un/a **Process Manager.** · Formarás parte del equipo de Digital Business, con la misión principal de Identificar, planificar y ejecutar proyectos ...
-
Business Process Manager
hace 1 día
UIC Barcelona PAS Personal Administrativo Barcelona, EspañaEn UIC Barcelona, buscamos un/a **Business Process Manager **cuya misión será ser responsable de la parametrización, desarrollo de procedimientos, mejora continua y gestión de servicio de los procesos de gestión académica sobre la plataforma SIGMA Academics. · Actualmente nos enc ...
-
Business Process Owner Manager
hace 1 semana
Fluidra Barcelona, EspañaSomos una empresa líder a nível global en el sector de la piscina y el wellness · - Fluidra, grupo multinacional que cotiza en la bolsa española, es una empresa líder a nível global dedicada al sector de la piscina y el wellness. Fundada en 1969, Fluidra cuenta con una dilatada e ...
-
Process Manager
hace 1 semana
VVA CONSULTANTS Sabadell, EspañaEmpresa líder en su sector busca incorporar un/a profesional para sus instalaciones en Sabadell: · **PROCESS MANAGER** · **Responsabilidades y Funciones**: · - Analizar, implementar, mejorar y optimizar los procesos de la planta de producción. · - Realizar análisis técnicos y eco ...
-
Process Manager Rrhh
hace 1 día
Lidl Supermercados SAU Montcada i Reixac, España**Introducción**: · **Tus tareas**: · - Gestionar y coordinar los flujos de formación e información entre los distintos departamentos de Oficinas Centrales y los/as Jefe/as de Desarrollo (JDES) y Gestores de Desarrollo y Procesos (GDP) de las Delegaciones: nuevos procesos de trab ...
-
Global Process Manager
hace 3 días
Bayer Barcelona, España**Global Process Manager - Intercompany Order Management** · **Main Purpose** · The incumbent is responsible to optimize the Material management / Intercompany order management processes through systematic analysis and evaluation of operational performance in view of developing, ...
-
E2e Process Manager
hace 3 días
Submer Barcelona, España**Location & work modality**: Rubí / Barcelona Hybrid #LI-Hybrid · **Type of Contract**: Full Time / Permanent · **Travel Requirements**: 20% · **About Submer** · The best way to introduce you to Submer is undoubtedly through our values: Sustainable, Unique, Bold, Making Sense, E ...
-
Business Process Manager
hace 1 semana
Kube Group Barcelona, España**ᴇɴ We're looking for highly organised individuals who are fluent in English** · Location: Barcelona, Spain · Role: Business Process Manager · **Why join our winning team?** · - Extensive training and mentoring · - Fixed salary (based on experience) **AND** Flexible Remuneratio ...
-
Quality and Process Manager
hace 2 días
Vall d'Hebron Institut de Recerca Barcelona, EspañaVHIR-RRHH-FOR-003_vs01_ · TheVall d'Hebron Research Institute · (VHIR) is a public sector institution that · promotes and develops the research, · innovation and biosanitary teaching of the · Vall d'Hebron University Hospital. Through · the excellence of our research, we identify ...
-
Business Process Manager
hace 5 días
AkzoNobel Barcelona, España**Date**:Feb 19, 2023 · **Location**: Barcelona, ES · **Company**:AkzoNobel · We've been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there's a good chance you're only ever a few meters away from one of our ...
-
Itsm Process Manager
hace 1 semana
Eurofins Barcelona, EspañaCompany Description · Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to th ...
-
IT Business Process Manager
hace 3 días
Almirall Barcelona, España**Date**:17 Apr 2024 · **Location**: SC00 - HEADQUARTERS - BARCELON, ES, ES - Spain · **Company**:Almirall · **Mission**: · - Almirall is looking for a Senior Specialist in Digital Assets responsible for the related technology at Global, Regional levels, reporting to the Commerci ...
-
Hse Process Safety Manager
hace 1 semana
COTY Granollers, España**Descripción del puesto**: · **HSE Process Safety Manager** · **_El departamento EMSE abre una vacante para HSE Process Safety Manager._** · **MISSION Y RESPONSABILIDADES** · En dependencia del HSE&LP Manager, promoverá la Seguridad, Higiene, Salud y respeto por el Medioambiente ...
-
Process Manager Product Lifecycle Management
hace 1 semana
AkzoNobel Barcelona, España**Date**:Apr 9, 2024 · **Location**: Barcelona, ES · **Company**:AkzoNobel · **About AkzoNobel** · Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including ...
-
Business Process Document Manager
hace 1 semana
AstraZeneca Barcelona, EspañaClinical Operations within the Biopharma business unit is accountable for the delivery of clinical studies. · Process, Quality & Business Capability serve across AstraZeneca R&D (Research & Development), providing data-driven insights to inspection readiness, regulatory complianc ...
-
Sales Planning and Process Manager
hace 2 días
Rockwell Automation Barcelona, EspañaRockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing compan ...
-
Polymer Process Technology Manager
hace 2 días
AkzoNobel Barcelona, España**Date**:Jan 26, 2023 · **Location**: Barcelona, ES · **Company**:AkzoNobel · We are now recruiting a **Polymer Process Technology Manager**_ _who combines strong Polymer reaction functional knowledge, process safety and leadership skills to develop, deploy and maintain technolog ...
-
Vendor Process Digitization Manager
hace 3 días
Hewlett Packard Barcelona, España**Job Summary** · - This role is responsible for leading the strategic planning and management of product support or solution portfolios across their entire lifecycle, aligning them with pricing strategies and ensuring seamless service delivery. The role focuses on driving revenu ...
-
Global Ibp Process Manager
hace 3 días
PepsiCo Barcelona, EspañaOverview: · **We are PepsiCo** · PepsiCo is one of the world's leading food and beverage companies with more than $67 Billion in Net Revenue and a global portfolio of diverse and beloved brands. We have a complementary food and beverage portfolio that includes 22 brands that each ...
Business Process Manager - Barcelona, España - Personio
Descripción
The Role: How you'll make an impact at Personio
It's time to bring your best and make your mark. Join Customer Experience at Personio, using your subject-matter expertise to build relationships with our customers and help them maximize their value every day. Together, we're solving real problems for real people.
CO Business Processes is our internal support team within Customer Operations, running the Process, Quality, and Performance Management for the specific processes of Professional Services, Customer Support and Payroll Operations. In addition, the team owns and develops the portfolio of Service Offering for our customers.
Role Responsibilities: What you'll do
Role Requirements: What you need to succeed
Why Personio
Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:
About us
Bring your best. Make your mark. We're using technology to revolutionize the way HR operates so that we can transform the way millions of people experience work every day. We move fast, challenge the status quo, and support our people as they shape their careers.With over 10,000 customers and a team of 2,000 in eight offices around the world, now is the perfect time to join We believe in hiring driven people who want to make an impact. So bring your best, and let's build the future of HR technology together.
Discover our Personio Principles, that guide our mindset, behaviours, and the ways we work together:
Exceed Customer Expectations: We anticipate, prioritize, and solve for the needs of our customers.
Deliver Exceptional Results: We dream big and move with urgency to make great things happen.
Elevate One Another: We work together as trusted partners to amplify our collective impact.
Care to Challenge: We care personally and challenge directly to unlock our full potential.
Ignite Positive Momentum: We embrace the challenge with a positive mindset and celebrate our wins together.
Usuarios de profesión Business Process Manager en Barcelona
-
Daryna Halchenko
HR manager
-
Anissa Seghier
Senior Brand & Marketing Manager
-
Simon Bijnens
HR-analyst
-
Nimit Jain
Data Analyst
-
Matia Quintana
Writer/Editor
-
Andrea Luna Zenteno
Sr HR Manager - Sr HRBP - Head Labor Relations