- The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations
- Provide first line service to Abbott Ambassadors (service interventions requiring less than 4 hours labor time)
- Schedule and perform planned maintenance (PM) activities
- Assist with instrument installations and deinstallations
- Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district
- Bachelors degree or equivalent experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
- Proven track record in a similar position supported by management and customer references.2 to 3 years of experience minimun.
- Successful engagement with customers, specifically lab staff.
- Technical expert for product line responsibility.
- Strong communication skills.
- Ability to identify and drive resolution of issues.
- Strong experience in use of analytical tools and softwareImpact of position.
- Perform planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations.
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Technical Service Specialist - Madrid, España - Abbott Laboratories
Descripción
Technical Service Specialist - Melilla page is loadedTechnical Service Specialist - MelillaApplylocationsSpain - Madridtime typeFull timeposted onPosted 7 Days Agojob requisition idJOB DESCRIPTION:
About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
Working at AbbottAt Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life.
You Will Have Access ToCareer development with an international company where you can grow the career you dream of.A company named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Position:
Technical Service Specialist -MELILLAPrimary Objective of
Position:
Major Accountabilities:
Education:
Background:
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.
Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at , on Facebook on Twitter @AbbottNews and @AbbottGlobalThe base pay for this position isN/AIn specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Field Services
DIVISION:
HIAC Core Lab
LOCATION:
Spain > Quintanavides :
Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 50 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not ApplicableAbout UsAbbottis about the power of health.
For more than 135 years,Abbotthas been helping people reach their potential — because better health allows people and communities to achieve more.
With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life.
Whether it's next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.
The people ofAbbottcome to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people.
They push the boundaries to help manage and treat some of life's greatest health challenges.We invite you to explore opportunities atAbbott, to see if your talents and career aspirations may fit with our openings.
An equal opportunity employer,Abbottwelcomes and encourages diversity in our workforce.#J-18808-Ljbffr
