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    Cluster Group, M&E Executive - Madrid, España - Radisson Hotel Group, Madrid Office

    Radisson Hotel Group, Madrid Office
    Radisson Hotel Group, Madrid Office Madrid, España

    hace 1 semana

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    De jornada completa
    Descripción


    Cluster Group, M&E Executive

    Radisson
    Hotel Group is one of the world's largest hotel groups with ten distinctive
    hotel brands, and more than 1,160 hotels in operation and under development
    in 95+ countries. The Group's overarching brand promise is Every Moment
    Matters with a signature Yes I Can service ethos.

    People
    are at the core of our business success and future. Our people are true
    Moment Makers and together we bring the culture, spirit, environment and
    opportunities that empower you to be your best, every day, everywhere, every
    time. Together, we make Every Moment Matter.

    We are now looking for Cluster Group, M&E Executive to join our dynamic team here at
    Radisson Hotel Group

    The Cluster Group, M&E Executive role

    You will be a
    sales driven, passionate and thrive off working with a team of talented
    individuals who are dedicated to deliver an exceptional service where we
    believe that anything is possible, whilst having fun in all that we do

    Key Responsibilities of the Cluster Group, M&E Executive

    § Ensure all
    enquiries are answered to RHG standard within the agreed time frame, where
    all aspects of the client and guest experience are delivered to the highest
    levels, ensuring company standards are attained and adhered to.

    § Completing
    the agreed enquiry process through to signed contract stage, ensuring that
    all RHG tools are used to maximise conversion and sales opportunities.

    § Participate
    in the conversion of inbound and outbound enquiries (where applicable) across
    all platforms. Contributing a sales hungry culture within the team to capture
    all available opportunities for the Radisson Hotel Group. Proactively look
    for new opportunities and cross sell at all times

    § Collaborate
    with colleagues to maximize client and guest satisfaction, delivering a
    positive and responsive approach to enquiries and problem resolution.

    § Develops
    and builds own skills, knowledge and experience at every opportunity within
    the meetings & events department, which aligns with the culture of
    growth, development and performance expected by the company.

    Qualities we are looking for the Cluster
    Group, M&E Executive

    § Proven
    experience in meeting and events

    § Ability to
    adapt to changing service environments

  • Good at building strong relationships with existing clients
    and accounts
  • Creativity to produce a pro-active sales culture environment

    • § Pro-active
    with a hands-on approach

    § Passion
    for the hospitality industry

    § Ability to
    manage work ensuring that tasks assigned are delivered

    § Fluent in English
    and/or French and Spanish

    Are you passionate and Sales driven? Why not come and join us at the
    Radisson Hotel Group to Make Every Moment Matter


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