- Coordinate the organization and administrative functions in all areas of the Rooms Division: Front Office, Guest Services, Housekeeping and Laundry.
- Daily management of Rooms Division - ensure clear communication with and amongst departments to provide complete guest and team member satisfaction.
- Continuously evaluate performance of each Rooms Division and taking corrective actions when necessary.
- Establish and champion SLS specific Standard Operating Procedures (SOP's) for the Rooms Division.
- Attend, lead, and participate in various hotel and departmental meetings.
- Conducts interviews for all corresponding departments.
- With Executive Committee, determine strategy, training and tools needed to ensure the sense of empowerment necessary for team members to provide exceptional guest service.
- Facilitate the training and development for Rooms Division team to the SLS and Ennismore standards and style.
- Monitor and review guest comments and feedback to identify areas for improvement.
- Respond directly to guests as necessary.
- In partnership with Hotel Manager, monitor daily availability and occupancy and communicate with Revenue to resolve any challenges.
- Participates in Fire Safety and Loss Prevention programs.
- We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for everyone on the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service. Qualifications
- Experience in Hospitality, Restaurants and Nightlife required.
- Minimum three (3) to five (5) years of progressive experience in hotel industry, preferably in an upscale or lifestyle brand hotel.
- Proven team leader with a high level of energy and motivation with a proven track record of living the company's values.
- A proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel & Outlook, point of sale systems.
- Ability to multitask, work in a fast-paced environment and have a high level attention to detail.
- Excellent verbal and written communication skills. Fluent in Spanish and English.
- You have a solid understanding of local legal compliance requirements.
- You make people feel good - your team, guests and colleagues alike. You make a positive impact.
- You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.
- You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together.
- You take ownership of important issues, solve problems, and make effective decisions.
- You learn quickly and adapt to SLS's unique culture.
- You are humble and open to ideas. We leave our ego at the door and help get things done.
- You're up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information
- The opportunity to join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that's very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
- A competitive package and plenty of opportunity for development.
- Excellent discounts across the entire Ennismore family of brands.
-
People & Culture Coordinator
Encontrado en: Talent ES C2 - hace 3 días
Accor Sant Adrià de Besòs, España De jornada completa· Company Description · We are looking for an experienced Housekeeping Manager to join the pre-opening team at SLS Barcelona . Under the guidance of the Director of Rooms, the Housekeeping Manager is responsible for strategizing, developing, and directing the overall operatio ...
-
Guest Experience Manager
Encontrado en: Talent ES C2 - hace 9 horas
Accor Sant Adrià de Besòs, España De jornada completa· Company Description · Job Description · What you'll do · We are looking for an experienced Guest Experience Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Rooms, the Guest Experience Manager directs the operations of the Guest Exp ...
-
Communications Supervisor
Encontrado en: Talent ES C2 - hace 2 días
Accor Sant Adrià de Besòs, España De jornada completa· Company Description · We are looking for an experienced Communications Supervisor (PBX) to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Rooms, the Communications Supervisor (PBX) directs the overall operation and service levels of PBX in th ...
-
Front Office Manager
Encontrado en: Talent ES C2 - hace 2 días
Accor Sant Adrià de Besòs, España De jornada completa· Company Description · Under the guidance of the Director of Rooms, the Front Office Manager will oversee the daily operations of the Reception. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction. · Job Description · What you'll do.. ...
-
Housekeeping Manager
Encontrado en: Talent ES C2 - hace 2 días
Accor Sant Adrià de Besòs, España De jornada completa· Company Description · We are looking for an experienced Housekeeping Manager to join the pre-opening team at SLS Barcelona . Under the guidance of the Director of Rooms, the Housekeeping Manager is responsible for strategizing, developing, and directing the overall operatio ...
-
Case Team Assistant
Encontrado en: Buscojobs ES C2 - hace 2 días
Boston Consulting Group Barcelona, España De jornada completaWHAT YOU'LL DO · Working as part of a team, provide high-level executive and general office support in a demanding, fast-paced professional services environment. The primary goals are to leverage a pool of Partners and other senior executives time, support the broader team, and s ...
-
Account Manager
Encontrado en: Jooble ES C2 - hace 58 minutos
Preferred Hotel Group Barcelona, EspañaThe Account Manager is responsible for PH&R's profitability for the hotels situated in the Iberian Peninsula (Spain and Portugal) The Account Manager is an active part of the regional team supporting the region's hotels in terms of providing insight to optimize hotel revenue, res ...
-
Manager, Hotel Revenue Optimization
Encontrado en: Jooble ES C2 - hace 9 horas
Preferred Hotel Group Barcelona, EspañaThe Manager, Hotel Revenue Optimization (HROM) ensures maximum revenue generation for hotels within the region and to PHR through the effective use of the PHR Central Reservation System and distribution channels. The HROM is an active part of the regional team supporting the reg ...
-
Product Director · Barcelona · Hybrid Remote
Encontrado en: Jooble ES C2 - hace 1 día
Softonic Barcelona, EspañaAbout Softonic: · Softonic is a place where people come first. We care about your personal and professional growth, and we're committed to creating an environment where you can thrive. We believe that our greatest asset is our team, and we're dedicated to attracting and retainin ...
-
Account Manager – Iberian Peninsula
Encontrado en: Talent ES C2 - hace 3 días
Preferred Hotels & Resorts Barcelona, España ForeignGENERAL SUMMARY · The Account Manager is responsible for PH&R's profitability for the hotels situated in the Iberian Peninsula (Spain and Portugal) The Account Manager is an active part of the regional team supporting the region's hotels in terms of providing insight to optimize ...
-
Product Director · Barcelona · Hybrid Remote
Encontrado en: Jooble ES C2 - hace 17 horas
Softonic Barcelona, EspañaAbout Softonic: · Softonic is a place where people come first. We care about your personal and professional growth, and we're committed to creating an environment where you can thrive. We believe that our greatest asset is our team, and we're dedicated to attracting and retainin ...
-
Técnico de mantenimiento hotelero
Encontrado en: beBee S2 ES - hace 2 días
Smart Rooms Company Barcelona, España Sin especificarLa misión de Smart Rooms Company es hacer feliz a la gente a través de la gestión de proyectos relacionados con el sector turístico y siguiendo estos valores: · WOW: Nos encanta la originalidad y nos esforzamos por sorprender en cada detalle. Trabajamos desde la creatividad, el ...
-
Franchised General Manager
Encontrado en: Talent ES C2 - hace 2 días
Four Points Barcelona, España De jornada completaJOB SUMMARY · Four Points by Sheraton Barcelona Airport. A brand-new hotel featuring rooms and multiple event spaces in Vila decans, we are seeking a dynamic and experienced General Manager to lead our team and ensure the success of our latest venture. As the Hotel Director, you ...
-
Associate Director, Data Science
Encontrado en: Talent CA C2 - hace 3 días
Alexion Pharmaceuticals Barcelona, España De jornada completaLocation: · Mississauga, Canada or Barcelona, Spain · Your Mission · Step into a pivotal role as Associate Director, Data Science & Advanced Analytics at Alexion, driving analytics innovation for our Rare Disease Unit. Deliver impactful data science solutions to improve patient ...
-
Corporate Sales Manager
Encontrado en: beBee S2 ES - hace 3 días
Hilton Technologies Barcelona, España De jornada completaJob Requirements · Are you passionate about Hospitality world? Do you have a minimum of 5 years or more of experience as a Sales Manager? At Hilton Barcelona, we are looking for a Corporate Sales Manager to be part of the Sales Team. · About us : · Opened as the chain ́s flagsh ...
-
Human Resources Manager
Encontrado en: Jooble ES C2 - hace 2 días
InterContinental Hotels Group Barcelona, EspañaWhat's the job? · As Human Resources Manager you will be responsible for supervising the Human Resources team, ensuring the service is on point and solving any issue reported by the team. You will report to the Cluster Director of People & Culture. · Collaborates with senior le ...
-
Senior Consultant
Encontrado en: Talent ES C2 - hace 9 horas
Metyis Barcelona, EspañaSenior Consultant - Industry 4.0Strategy & ExecutionMidBarcelona Who we are · The next step of your career starts here, where you can bring your own unique mix of skills and perspectives to a fast-growing team. · Metyis is a global and forward-thinking firm operating across a ...
-
Convention Services Manager
Encontrado en: beBee S2 ES - hace 18 horas
Marriott Barcelona, España Paid WorkJob Number · Job Category Event Management · Location W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Management · OVERVIEW · Under the supervision of the Director of Convention Se ...
-
EU Account Manager
Encontrado en: Jooble ES C2 - hace 2 días
Veeva Systems, Inc. Barcelona, EspañaVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth pot ...
-
Concierge Supervisor
Encontrado en: beBee S2 ES - hace 1 día
Hotel Mandarin Oriental Barcelona Barcelona, España De jornada completaWhat will be the main functions you will perform in your position? · - Provide guests access to all that Barcelona's and Cataluña has to offer. · - Offer a warm, sincere and personalized welcome to all guests. · - Create special conversations with guests, which identify personal ...
Director of Rooms - Sant Adrià de Besòs, España - Accor
Descripción
Company Description
We are looking for an experienced Director of Rooms to join the pre-opening team at SLS Barcelona . Under the guidance of the Hotel Manager, the Director of Rooms is responsible for managing the Front Office, Guest Services, Housekeeping and Laundry departments in an effective and courteous manner. The Director of Rooms is responsible for providing all guests with quality service while maximizing room revenue and developing team members.
Job DescriptionWhat you'll do...
What we're looking for...
What's in it for you...
SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.
