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Tillotts Pharma AG Barcelona, España» » Quality Assurance Specialist – Barcelona Para nuestra sede en Barcelona buscamos un · Quality Assurance Specialist – Barcelona · Estará a cargo de las siguientes funciones relacionadas con la Garantía de la calidad (QA) y el Supply Chain Management (SCM) en la filial Iberi ...
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BACK MARKET Barcelona, España PERMANENT CONTRACT (De jornada completa)Back Market is the worlds leading refurbished electronics marketplace with a team of 650 people, powering operations in 21 countries (and counting).Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering peop ...
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Quality Assurance External Sites Specialist
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7Experts Barcelona, España- · **Responsable Assurance Qualité Fournisseurs · - (H/F) - CDI*** · **7Experts** **est le spécialiste de l'implémentation et de l'exécution de projets stratégiques et opérationnels dans les domaines des achats, de la fiscalité, de la chaîne d'approvisionnement et du droit, appo ...
Quality Assurance Specialist - Barcelona, España - Startops
Descripción
Quality Assurance Specialist (French Bilingual)Implement and manage global Quality Assurance tools and processes within the French BPO Partner networkLocation:
BarcelonaJob Tags:
Procurement & ProductionAbout The Role- Implement and manage global Quality Assurance tools, processes, and performance within the French BPO Partner network - Partner with internal Care teams to provide performance and process updates - Collaborate with BPO partners to lead quality analysts and support teams in auditing customer service interactions - Provide data analysis for the French market as well as coaching for auditors - Measure customer experience through quality evaluations and CSAT survey responses- Previous experience in a Quality Assurance role, preferably within a customer service environment - Strong understanding of customer experience metrics and call center operations - Proficiency in both English and French languages - Ability to analyze data and provide actionable insights - Proven ability to effectively work cross-departmentally to drive change #J-18808-Ljbffr