- Analysis of hardware and software problemsand development of solutions using a ticket system according toITIL standard
- Installation and maintenanceof hardware and software
- Development andimplementation of support processes
- Carryingout tests and analyses
- Creation ofdocumentation and instructions
- Completed training as an IT specialist or comparablequalification with an IT focus
- Soundknowledge of IT technology and handling hardware and software
- Strong knowledge in dealing with clients(computers, printers, )
- Experience in managing external service providers and in the fieldof media technology (projector, screen, TV & sound systems)
- Experience in dealing with customers andsolving problems
- Commitment, reliability andan independent and responsible working style
- Strong analytical thinking with a willingness to participate intraining and further education
- Good writtenand spoken German skills
- A strong customerfocus, enjoyment of working with people and team spirit round offyour profile
- Permanent employment ina future-proof workplace
- Attractiveremuneration in accordance with the TV-L collective agreement with30 days' vacation, special payment, company pension scheme, etc.Pension scheme etc.
- Thorough induction andcollegial support
- Best work-life balancethanks to flexible working hours
- A wholecatalog of diverse training opportunities for professional andpersonal development
- Interesting and variedprojects in the areas of clinics, research, teaching andinfrastructure
- Attractive employee discounts(e.g. staff canteen, corporate benefits & gym pass)
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2nd-Level-Supporter/in,Fachinformatiker/in - Madrid, España - Universitätsklinikum Düsseldorf Medical Services GmbH(UKM)
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Descripción
Softwareentwicklung, 2nd-Level-Support, ITIL, Scanner,IT, IT-Support, IT-Infrastruktur, HardwareProfessional work in an exciting and modernenvironment: Universitätsklinikum Düsseldorf Medical Services GmbH(UKM) is one of four wholly-owned subsidiaries of the UniversityHospital Düsseldorf (UKD), the largest hospital in Düsseldorf. Theactivities in a maximum care hospital are diverse andinterdisciplinary. We are responsible for key areas of the UKD'sdaily operations and guarantee optimum care for secondaryprocesses. This includes the areas of project management,construction & technology, laundry, AEMP, securityservices, UKM IT, logistics, archives and much more.
Universitätsklinikum Düsseldorf Medical Services GmbHserves the UKD in the area of UKM IT, among other things, andsupports the UKD's IT infrastructure with a wide range of ITservices. IT support plays a very important role in this. Tosustainably strengthen our team in 2nd level support in the area ofUKM IT, we are looking for five
IT- IT specialist 2nd level support (m/f/d)
If you enjoy the following tasks....
and you bring the following with you....
.... then we reallywant to get to know you
What you can expectfrom us:
Have we piqued your interest?
We look forward to receiving your applicationdocuments, stating your earliest possible starting date -preferably by e-mail, in PDF format - to:ukm.bewerbungen[AT]
UKMUniversity Hospital Düsseldorf Medical Services GmbH
Asubsidiary of the University Hospital Düsseldorf
Building 11.75, 2nd floor, Human Resources Department, PF 812
Moorenstraße 5, 40225 Düsseldorf
https://www.uniklinik-
Keyword: IT-FI 2nd-Level-Support (m/f/d)
(Pleasealways state in the subject line)
Severelydisabled applicants will be given preferential consideration ifequally qualified. The personnel selection is carried out with theresponsible specialist department of the UKD.
Our dataprotection information:https://www.uniklinik-
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