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    Customer Service Specialist, German - Barcelona, España - Donaldson Company, Inc.

    Donaldson Company, Inc.
    Donaldson Company, Inc. Barcelona, España

    hace 4 semanas

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    Descripción

    Customer Service Specialist, German page is loaded

    Customer Service Specialist, German

    Apply locations Terrassa time type Full time posted on Posted Today job requisition id JR-19621

    Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

    We are hiring for a Customer Service Specialist with fluent German & English to be part of our EMEA Customer Service department located in Terrassa, Barcelona.

    In this position, the selected candidate will be handling customers' purchasing orders and developing strong relationships with the assigned accounts, to support the sales team to continue market growth in Germany, Austria and Switzerland.

    This role is best suited for candidates with strong communication and administration skills & the ideal candidate will have previous experience in customer service, administration, or logistics.

    Key Responsibilities:

    • Process, monitor, and follow-up customers' purchasing orders
    • Ensure effective service and administrative support for the assigned customer
    • Provide delivery commitment to customers and follow-up on order activity, to alert customers and sales team in case of discrepancies
    • Manage invoice creation, corrections, and the return of the material activities
    • Receive and process customer inquiries on standard pricing, lead-time, products, and availability, through an efficient and friendly communication with customers, to maintain excellent customer relationships
    • Coordinate internally with other departments, such as sales, logistics, finance, and production, to keep all aware of customer activities

    Your profile:

    • Minimum of 1 year of experience in customer service, administration, or logistics
    • Working knowledge of MS Office packages and Outlook
    • Knowledge of Oracle R12, incoterms, payment terms and CRM are an asset
    • Fluent in German & English
    • Flexibility, ability to multitask, to manage time and to adopt to changes
    • Pro-active attitude, ability to take decisions when necessary, and to be a time player

    What we do we offer?

    • Multicultural work environment
    • Permanent position
    • Flexible working schedule to
    • Daily shuttle bus from Plaza España (Barcelona) to our office in Terrassa
    • Competitive salary & monthly meal allowance
    • Hybrid working model (3 days of remote work per week)
    • Initial training is in the office for 2 months
    • Social benefits are offered after one year
    • Free coffee & fruit during office days, online Spanish lessons outside of working hours

    #LI-GP1

    Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

    Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

    Similar Jobs (2) Customer Service Specialist, French

    locations Terrassa time type Full time posted on Posted 30+ Days Ago

    Customer Service Specialist, Dutch (6 months contract)

    locations Terrassa time type Full time posted on Posted 6 Days Ago

    Donaldson Company helps solve some of the world's most complex filtration and contamination control challenges, and is one of the largest global providers of unique filtration technologies and high-quality filters and parts.

    Our filtration technologies and products are used every day, in a variety of industries and environments, including aerospace, agriculture, construction, food and beverage, manufacturing, mining, power generation, transportation and many more. Key to our success, our 14,000 employees support customers at sales, manufacturing and distribution centers from over 140 locations on six continents. The filtration market continues to grow. Customers' needs for filtration solutions continue to evolve. And the opportunities for our products and our people continue to expand.

    #J-18808-Ljbffr
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